Error Setting up for audio extraction

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7 years 10 months ago #4834 by mgoetsch
mgoetsch replied the topic: Error Setting up for audio extraction
I was able to resolve this by expanding the media locations accessible with sandboxing.

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7 years 10 months ago #4832 by mgoetsch
mgoetsch created the topic: Error Setting up for audio extraction
I am getting this error with attached XML. Can you suggest how I might proceed?

Writing AAF file
Adding assets to AAF file
Adding essence for asset [P1020436] to AAF file
Opening audio extractor for portion 0 of asset [P1020436]
Failed to initialise audio extractor with default bit depth of 24
Error Setting up for audio extraction (The operation could not be completed)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert 4.0.12
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