Error: Failed to read samples

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10 years 2 days ago #1480 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
And if the Well Wishes XML yields some evidence, please let me know; I'd like to know why the sequence bifurcation works and not the entirety.

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10 years 3 days ago #1478 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
Breaking it down worked, something I should have tried sooner I suppose. Glad it's up and running and appreciate the help. I suppose the long XML threw a wrench in the gears. Thank you!

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10 years 3 days ago #1475 by Graeme Robinson
Graeme Robinson replied the topic: Error: Failed to read samples
There is nothing obvious, but if that clip didn't cause any problems when it was in a different (smaller) project (which is what I think you were saying earlier), then it's not likely to be an issue with that clip.

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10 years 3 days ago #1473 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
Definitely. Breaking it down into 20 minute or less reels right now to test and report back. At first glance was there anything particularly unusual about 83C_Z_audio_03 that would yield Error Message 0x80000005?

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10 years 3 days ago #1471 by Graeme Robinson
Graeme Robinson replied the topic: Error: Failed to read samples
Drew,

That is quite a large fcpxml. Can you try splitting your project in half and converting each half separately. It would be interesting to know whether that completes?

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10 years 3 days ago #1469 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
Good deal and thank you. Well Wishes_AAF_Test is now on your server. In the meantime I'm breaking it down into reels to see if that is more copacetic.

Best,
Drew Boyd

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10 years 3 days ago #1465 by Graeme Robinson
Graeme Robinson replied the topic: Error: Failed to read samples
That hasn't come through either.

I have sent you a private message with FTP details so you can upload it.

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10 years 3 days ago #1460 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
Yes, confirmed. And it's just been resent.

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10 years 3 days ago #1458 by Graeme Robinson
Graeme Robinson replied the topic: Error: Failed to read samples
I haven't received the fcpxml, did you send it to This email address is being protected from spambots. You need JavaScript enabled to view it.?

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10 years 4 days ago - 10 years 4 days ago #1456 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
The XML yielding the aforementioned errors is too large to upload here --- I've sent it to your support email address. Critical week ahead, let me know if we can get in touch.
Last Edit: 10 years 4 days ago by drewboyd.

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10 years 6 days ago #1453 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
System restart and attempted again. Same error message for 83C_Z_audio_03 at about 95% through AAF creation.

Copied all instances of 83C_Z_audio_03 to a fresh timeline with identical settings. Ran an XML of this brief sequence through X2Pro and received no error message. Does this pinpoint anything?

Worst case scenario I will strip all instances of this clip from the timeline and export an AAF then re-conform in Pro Tools, though I'd rather deliver a complete package.

Thanks,
Drew

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10 years 6 days ago #1452 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
Yes,

Using 2.4 and continuing to receive the following message at about 95% through AAF creation. Is there a direct line I can use to get in touch with someone from X2Pro? We're now close to a week behind. We purchased it after hearing glowing reviews from colleagues but the efficacy of the program, at least on my system, is not where it was guaranteed to be. Please advise with detailed instruction.

Attachment ScreenShot2014-10-03at1.54.14PM.png not found



Thank you,
Drew
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10 years 6 days ago #1445 by Graeme Robinson
Graeme Robinson replied the topic: Error: Failed to read samples
Are you using the latest version of X2Pro (2.4) that was released just over a day ago?

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10 years 6 days ago #1441 by drewboyd
drewboyd replied the topic: Error: Failed to read samples
I've been able to diagnose troublesome clips, and on two separate occasions got far into the AAF creation. One time about 60% through that yielded the first error message:

Attachment X2Pro3.png not found




and a second time where I got about 90% through that yielded this message:


Attachment X2Pro4.png not found



I won't post anymore until you've had time to review but please advise going forward. In a tight spot.
Thank you for your time,
Drew
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10 years 6 days ago #1440 by drewboyd
drewboyd replied the topic: *Urgent* Error: Failed to read samples
Pardon repeated replies but I'm on a deadline and growing a little concerned. Was supposed to give the AAF to the re-recording mixer on Monday but have been troubleshooting.

I've gone into the FCPX picture lock sequence and detached the troublesome clips from their video files, and stripped camera audio. This seems to work, fingers crossed, but now I'm repeatedly getting this message:


Attachment X2ProError2.png not found

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