Program Crashes when importing xml
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- Jeremy Norwood
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8 years 10 months ago #3298
by Jeremy Norwood
Jeremy Norwood replied the topic: Program Crashes when importing xml
My apologies for the delay.
Our developers were able to determine the cause of your issue with your XML and have fixed the crashing in the software.
Once that new software is built and tested I will provide it to you to verify it fixes your problem and you are able to use the software.
Many thanks for your patience and assistance.
Our developers were able to determine the cause of your issue with your XML and have fixed the crashing in the software.
Once that new software is built and tested I will provide it to you to verify it fixes your problem and you are able to use the software.
Many thanks for your patience and assistance.
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8 years 10 months ago #3229
by James Carrick
James Carrick replied the topic: Program Crashes when importing xml
Dear Keikon,
We are able to reproduce the error with your XML so we have raised as ticket and are investigating.
will advise.
Yours sincerely
James.
We are able to reproduce the error with your XML so we have raised as ticket and are investigating.
will advise.
Yours sincerely
James.
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8 years 10 months ago #3227
by James Carrick
James Carrick replied the topic: Program Crashes when importing xml
Dear Keikon,
Can you please forward an example of the XML that has this issue, as well as a copy of the console, (please sweep the console before initiating the export to AAF).
Would also be grateful if you could advise on version of X2Pro, FCPX, and OS you are using.
Many thanks.
Can you please forward an example of the XML that has this issue, as well as a copy of the console, (please sweep the console before initiating the export to AAF).
Would also be grateful if you could advise on version of X2Pro, FCPX, and OS you are using.
Many thanks.
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8 years 10 months ago #3226
by Keikon
Keikon created the topic: Program Crashes when importing xml
When importing xml from a specific session program crashes.
It does seem to work with a "fresh" session, but if there is a time line in the FCX session spinnwheelofdeth apears and X2 crashes
It does seem to work with a "fresh" session, but if there is a time line in the FCX session spinnwheelofdeth apears and X2 crashes
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