X2Pro not working
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8 years 9 months ago #3333
by James Carrick
James Carrick replied the topic: X2Pro not working
Hi Janis,
We cannot run 10.6 on any of our MACs here anymore so we cannot be 100% sure of the version to get you. Will pop you a mail with the options.
Yours Sincerely
We cannot run 10.6 on any of our MACs here anymore so we cannot be 100% sure of the version to get you. Will pop you a mail with the options.
Yours Sincerely
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8 years 9 months ago #3328
by Janis
Janis replied the topic: X2Pro not working
Thanks for the answer!
The thing is tham I am in the middle of a feature documentary project which has to go to sound studio and get finished. I'm kind of scared to do any updates...
The thing is tham I am in the middle of a feature documentary project which has to go to sound studio and get finished. I'm kind of scared to do any updates...
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8 years 9 months ago #3326
by James Carrick
James Carrick replied the topic: X2Pro not working
Dear Janis,
First thing, the AppStore will have a record of your purchase and you will be able to download X2Pro again.
That being said we dropped support for 10.6.8 some time ago, so you will not be able to download a qualified version for your old OS.
Are you able to upgrade your OS ? If you are not in the middle of a project then this is what we would recommend.
We are attempting to see if we can make the very early version available via the AppStore for 10.6 but we might not be successful.
Please advise.
Yours Sincerely
First thing, the AppStore will have a record of your purchase and you will be able to download X2Pro again.
That being said we dropped support for 10.6.8 some time ago, so you will not be able to download a qualified version for your old OS.
Are you able to upgrade your OS ? If you are not in the middle of a project then this is what we would recommend.
We are attempting to see if we can make the very early version available via the AppStore for 10.6 but we might not be successful.
Please advise.
Yours Sincerely
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8 years 9 months ago #3325
by Janis
Janis created the topic: X2Pro not working
Hello!
I have X2Pro application on my computer. It was bought a year or two ago (can't remember exactly) when I needed to export AAF for sound studio. That was the only time I used the program so far. Now the second time has become, but X2Pro app is not working - it says that 'X2Pro Audio Convert' is damaged and can't be opened and that I should delete it and download it again. But if I delete it, I'll have to purchase it again, right?
If I try updating the app in App store, I can't because I need Mac OS 10.8 or higher, I have 10.6.8.
What should I do to make the app work again?
Thanks!
I have X2Pro application on my computer. It was bought a year or two ago (can't remember exactly) when I needed to export AAF for sound studio. That was the only time I used the program so far. Now the second time has become, but X2Pro app is not working - it says that 'X2Pro Audio Convert' is damaged and can't be opened and that I should delete it and download it again. But if I delete it, I'll have to purchase it again, right?
If I try updating the app in App store, I can't because I need Mac OS 10.8 or higher, I have 10.6.8.
What should I do to make the app work again?
Thanks!
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