Error Extracting Audio Data

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8 years 8 months ago #3592 by Jeremy Norwood
Jeremy Norwood replied the topic: Error Extracting Audio Data
If you happen to still have the crash report for the BETA software test you did, would you please upload that to us here.
If not here, i can provide you with a secure location for that file.

Many thanks.

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8 years 8 months ago #3587 by Joker_M
Joker_M replied the topic: Error Extracting Audio Data
Thanks for the help guys! That worked and I'm back up and running.

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8 years 8 months ago #3584 by Jeremy Norwood
Jeremy Norwood replied the topic: Error Extracting Audio Data
I have emailed you directly.
Please let us know how that works for you.

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8 years 8 months ago #3583 by Joker_M
Joker_M replied the topic: Error Extracting Audio Data
I had already deleted the XML, so I reran the process. Here is the error with the XML attached:

Writing AAF file
Adding assets to AAF file
Adding essence for asset [A Cam 22-1] to AAF file
Adding essence data to AAF file for portion 0 of asset [A Cam 22-1]
Reading audio data from audio extractor : 699050 samples
Failed to read 699050 samples
Error Extracting audio data (read 0 bytes of 2097150 required) (The operation could not be completed)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert LE 3.0.5



Obviously I am using the same settings and versions as previously mentioned.

File Attachment:

File Name: Session22.fcpxml
File Size:602 KB
Attachments:

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8 years 8 months ago #3574 by Jeremy Norwood
Jeremy Norwood replied the topic: Error Extracting Audio Data
Would you please attach your fcpxml.

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8 years 8 months ago #3572 by Joker_M
Joker_M created the topic: Error Extracting Audio Data
I keep receiving this error. Was working fine for numerous files, then suddenly won't convert...

Writing AAF file
Adding assets to AAF file
Adding essence for asset [A Cam 22-1] to AAF file
Adding essence data to AAF file for portion 0 of asset [A Cam 22-1]
Reading audio data from audio extractor : 699050 samples
Failed to read 699050 samples
Error Extracting audio data (read 0 bytes of 2097150 required) (The operation could not be completed)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert LE 3.0.5

I am running:

FCP X 10.2.3,
OSX 10.11.3
X2Pro 3.0.5

Trim embedded audio: NO
Trim handles set to 2 seconds

Appreciate the help...

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