Failed to initialise audio extractor with default

What it referencing now is a clip from c300 mark ll using camera mic. No ramping. Just a guy talking.

Hi, you are on the right track. When I last had problems it was with same thing. Either clips that were timelapses or where I had used speed ramping on a clip. In most cases, I exported just just that clip and brought it back in a pro res clip and took the original out of the timeline and that fixed it.

I purchased this because Wildwood Sound told me is was the easiest solution. I'm out of time. First problem was I had two time lapses that were compound clips I exported them and brought them back in as video . Now it tells me I have something completely different wrong. Please!!!!!

Writing AAF file
Adding assets to AAF file
Adding essence for asset [A065C058_160410L4_CANON] to AAF file
Opening audio extractor for portion 0 of asset [A065C058_160410L4_CANON]
Failed to initialise audio extractor with default bit depth of 24
Failed to create QT movie

No AAF file has been generated.
X2Pro Audio Convert 3.0.13

If you can, try upgrading to OS X 10.11.4 and giving it another try.
We have seen this problem get resolved by something Apple updated in the latest Os X update.

Let us know and many thanks.

Hi, I am using 10.10.5.

What version of OS X are you using?

Can anyone help with this message? The clip mentioned in the error message has the audio disabled.