Failed to initialise audio extractor

Thanks for all the support, it works indeed with the last OSX !

Despite what I thought was previous successful test results with the RLM software that i provided you and the your relinked clip on my system, i have found out that MTS files are not supported using the older version of OS X and the tools Apple provides using that version of OS X.

.MTS (Panasonic) media was not supported until the move to AV foundation in the latest OS X version, therefore you will have to upgrade the OS in order for the files to be converted through.

We would strongly suggest that you do a "time machine" restore point first to backup the OS, and to make a backup of the project.

Thanks for your help !
I tried with the previous version you send me, but now I get this message:

Writing AAF file
Adding assets to AAF file
Adding essence for asset [00084] to AAF file
Opening audio extractor for portion 0 of asset [00084]
Failed to open audio extractor
Error Opening asset (/Volumes/Prince/BAFFIN RUSH/VIDEOS Guil/00084.MTS) with QuickTime (The file is not a movie file.) [-2048] []
Suggestion: Please ensure that:
- the media file has not been moved or deleted;
- you have added its location to the Media Locations in preferences;
- the media file can be played using QuickTime player.
No AAF file has been generated.

I checked, files are here, added in Media Locations preferences... and I can open it in Quicktime... ?

I ran a test with your files on my system.
Using OS X 10.11.4, there is no problem with conversion.
Using OS X 10.10.5 and X2Pro 3.0.13, the conversion is not successful.

I then tried with an older version of X2Pro that does not use the latest Apple toolkit and the conversion was successful in that version with OS X 10.10.5.

We would certainly encourage you to upgrade to the latest OS X version in the future, but i will email you the details for this previous version to see if it can get you working for now.

Be watching your email.

Thanks !
It's difficult for me to upgrade OSX for compatibility reasons. Here are the fcpxml and one clip .mts.
Any idea is welcome !



the link for an example of .MTS :
we.tl/4BG0zhNlOL

Please attach your FCPXML for us to investigate.
Would it be possible to upgrade your OS X to 10.11.4 and try again?
If not , it is ok; I just wanted to check, as we have had some users with success in upgrading OS X to the latest version as some changes that Apple has made has benefited the tools that X2Pro uses from Apple to make conversions.

Also, would it be possible to get one of these AVCHD H264 .MTS from you?.

Hello,

I have problem using X2pro:
In my fcpx project , I used 2 sorts of cameras. one in H264 .MOV, the other in AVCHD H264 .MTS. Everything in 25fps 48kHz,
No problem with the .MOV.
X2pro stops when trying to work with the clip AVCHD .MTS
It's ok when I deactivate the audio for those.

Using last version X2pro, 3.0.13 with FCPX 10.2.3 on OS10.10.5
Here's the message I get:

Writing AAF file
Adding assets to AAF file
Adding essence for asset [00001] to AAF file
Opening audio extractor for portion 0 of asset [00001]
Failed to initialise audio extractor with default bit depth of 16
Failed to create QT movie

No AAF file has been generated.
X2Pro Audio Convert LE (Pro upgrade) 3.0.13


Any idea about a solution?
Thanks a lot for your attention !