Retiming not supported

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8 years 1 month ago #4465 by James Carrick
James Carrick replied the topic: Error Message
Dear Jess,

You will need to approach the app store for a refund as they handle all of the commercial side of things.

Yours Sincerely

James

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8 years 1 month ago #4464 by gotta
gotta replied the topic: Error Message
Yeah i need to return it, there is no way i can use this without being able to retime clips.

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8 years 1 month ago #4463 by gotta
gotta replied the topic: Error Message
is there any way i can return this software? I'm sorry but its not of any use with this retiming issue?
-jess

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8 years 1 month ago #4462 by James Carrick
James Carrick replied the topic: Error Message
Dear Jess,

We are looking tentatively at a month or two, not sure that would fit your definition of "soon" unfortunately.

Yours sincerely

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8 years 1 month ago #4461 by gotta
gotta replied the topic: Error Message
Yes please let me know! Because if it will be happening soon, I might hold all post production sound until i can get them an AAF that won't be out of sync.
Thank you!
-jess

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8 years 1 month ago #4460 by James Carrick
James Carrick replied the topic: Error Message
Dear Jess,

It is still in testing at the moment, when I get an update I will advise.

Yours Sincerely

James.

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8 years 1 month ago #4459 by gotta
gotta replied the topic: Error Message
Do you guys know when the next version that will have a level of support for retiming be coming out?
Thank you
-jess

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8 years 1 month ago #4458 by James Carrick
James Carrick replied the topic: Error Message
Dear Gotta,

Retiming is not supported in the current version of X2Pro, we will transfer the media to the AAF but you will have to look at the clips mentioned in the report and adjust them as necessary in ProTools.. In the next version of X2Pro we will have a level of support for retiming.

Yours Sincerely

James.

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8 years 1 month ago #4457 by gotta
gotta created the topic: Error Message
I have received the error message attached below, how do I address this?,
If the audio files are all retimed, they will no longer be in sync so i am not sure how to fix?
Please let me know.
Thank you.

File Attachment:

File Name: TMHOTM_FINAL10_6.pdf
File Size:33 KB
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