Error message

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6 years 9 months ago #5623 by James Carrick
James Carrick replied the topic: Error message
Dear Rob,

Apologies for the delay in getting back to you, can you determine whether the clip in question is available if not please attach the fcpxml and we will advise the path the essence that it is having a problem with

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6 years 9 months ago #5622 by RobP
RobP replied the topic: Error message
Now I have attached the photo of the first error message the attachment box is no longer available

Do you have an email address?

Thanks

Rob

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6 years 9 months ago #5621 by TimRobson
TimRobson replied the topic: Error message
Under the section where you type the message there is an 'Attachments' button...

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6 years 9 months ago #5620 by RobP
RobP replied the topic: Error message
Thanks for getting back to me Tim.

Sorry new to AAF. so bare with.

How can I " post it " I don't appear to be able to attach anything now.

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6 years 9 months ago #5619 by TimRobson
TimRobson replied the topic: Error message
Rob,
it is always best to give us the console output rather than a picture of the error message as it is often the case that the message box hides information.

To investigate we will need the fcpxml which will then allow us to identify a file (or files) which X2Pro is unable to open. If you can post the xml please do but if not then let us know and we'll arrange to get the xml some other way.

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6 years 9 months ago #5618 by RobP
RobP created the topic: Error message
Hi,

Can anyone help?

I have the latest FCPX, just downloaded X2Pro. All was going well until I clicked the Start button.

An error message has come up.

See attachment of screen shot.

It says it has access to all the files it needs.

What do I do now!

Thanks

Rob
Attachments:

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