X2Pro crashes

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6 months 1 week ago #6287 by TimRobson
TimRobson replied the topic: X2Pro crashes
Rob,
if that crash is re-producible please submit the report to Apple via the button on the crash reporter, the text information that you sent isn't much use in detecting the cause as it doesn't contain certain symbol information that we need, submitting it to Apple will mean that we get a report that includes the missing information.

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6 months 1 week ago #6286 by robmaas
robmaas replied the topic: X2Pro crashes
and this:
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Could not find image named 'clear'.
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Could not find image named 'checked'.
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Failed to connect (roleExcludedWarningTextField) outlet from (AppDelegate) to (NSTextField): missing setter or instance variable
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Failed to connect (rolesButton) outlet from (AppDelegate) to (NSButton): missing setter or instance variable
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Failed to connect (rolesDrawer) outlet from (AppDelegate) to (NSDrawer): missing setter or instance variable
Mar 9 15:27:57 Mac-Pro-van-Rob X2Pro Audio Convert[28201]: Failed to connect (trackCountLabel) outlet from (AppDelegate) to (NSTextField): missing setter or instance variable

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6 months 1 week ago #6285 by robmaas
robmaas replied the topic: X2Pro crashes
This is the crash log:
we.tl/UXTf46sjGy

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6 months 1 week ago #6284 by TimRobson
TimRobson replied the topic: X2Pro crashes
Open the Console application on the Mac and select the System Log option. Clear the log and then attempt the conversion. After conversion copy and paste the console output into a text file.

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6 months 1 week ago #6283 by robmaas
robmaas replied the topic: X2Pro crashes
I think it are multiple files, where can I find the console output?

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6 months 1 week ago #6281 by TimRobson
TimRobson replied the topic: X2Pro crashes
Rob,
can you provide a copy of the console output and error text (if any) for when X2Pro crashes and if you are able to identify a particular Audio asset that causes this please let me know and I'll arrange to get a copy of it from you to investigate.

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6 months 1 week ago #6278 by robmaas
robmaas created the topic: X2Pro crashes
OK, so 2 problems solved and X2Pro is giving me a 3rd!

The app crashes when Adding audio data to AAF. Possibly on archive MXF files.

Can you PLEASE help me urgently.
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