Pro Tools Crashes when Opening AAF converted File

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2 months 1 week ago #6694 by Daniel Beasley
Daniel Beasley replied the topic: Pro Tools Crashes when Opening AAF converted File
Hi Natalia,

For us to investigate we would need to take a look at the xml file, the text file it would have created, and possibly the aaf. Would you be able to forward those onto us so we can try and figure out where it is going wrong? I will email you some FTP details.

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2 months 1 week ago #6690 by nlassalle
nlassalle created the topic: Pro Tools Crashes when Opening AAF converted File
Hi Everyone,

So I've been having an issue opening up the converted AAF file in Pro Tools.

I was sent the file thru we transfer in a zip folder, and downloaded it several times, and it was giving me errors trying to unpack the .zip - had to go through another browser to download and eventually it "worked" except whenever I try to open it, Pro Tools crashes. The .zip file (6gb) the aaf file (4.3gb) are different sizes which many times means some corruption has taken place in the process. I am trying to receive it through another platform, but are there any known issues as to why Pro Tools would crash when opening the file?

any help is appreciated,

best

natalia

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