Upgrade to X2Pro failed

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1 month 2 weeks ago #6796 by Stay Tuned Media
Stay Tuned Media replied the topic: Upgrade to X2Pro failed
Thanks, re-installing the app worked!
The following user(s) said Thank You: Daniel Beasley

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1 month 2 weeks ago #6795 by Daniel Beasley
Daniel Beasley replied the topic: Upgrade to X2Pro failed
Hi Stefan,

Restarting X2Pro should give you access to all of the features. If restarting the App doesn't help then I suggest deleting X2Pro and reinstalling from the Appstore.

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1 month 2 weeks ago #6794 by Stay Tuned Media
Stay Tuned Media created the topic: Upgrade to X2Pro failed
Hi,

I just upgraded to Pro via my X2PRO LE account. It says that the 'upgrade to Pro is succesfully completed'. See attachements. But when I go to my preferences, I still can't adjust trim handles and roles etc. I'm running MacOS High Sierra 10.13.6.

What to do now? Is this a know problem? I also received a message from the app store that my payment was succesfull.

Stefan
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