X2Pro crashes when "inspecting file"

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2 years 10 months ago #7878 by James Carrick
James Carrick replied the topic: X2Pro crashes when "inspecting file"
Hi Eike

Please let us know how you get on, but I suspect all should be ok now.

Regs

James

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2 years 10 months ago #7877 by Eike
Eike replied the topic: X2Pro crashes when "inspecting file"
Hi James,

thanks for the quick reply. I updated MacOS from 11.1 to the current 11.4. After a restart the AAF could be build without trouble. Don't know if it was the update or the restart ;)

Hope it will run now.
Many thanks
Eike

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2 years 10 months ago #7876 by James Carrick
James Carrick replied the topic: X2Pro crashes when "inspecting file"
Hi Eike

That is very odd. Can you let us know the version of Mac you are running and if possible do you have the console log showing the crash.

Would you be able to upload the FCPXML.

Many thanks

James

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2 years 10 months ago #7875 by Eike
Eike created the topic: X2Pro crashes when "inspecting file"
I just purchased X2Pro, because I have a 30 min project that needs an AAF. When I press start, the window pops up where it reads "inspecting file" and during that the App crashes in milliseconds. No error message, just gone.
I feel disappointed. I tested it with smaller projects, where it was able to generate an AAF. But for smaller projects I don't need an AAF.
Anything I can do to make it work?

So far I checked that the media location can be accessed.

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