Unsupported audio format

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1 week 4 days ago #8268 by Phil
Phil replied the topic: Unsupported audio format
Excellent thank you . I will explore further

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1 week 4 days ago #8267 by TimRobson
TimRobson replied the topic: Unsupported audio format
The message is a bit misleading, the suggestion that the format is not supported is a 'guess' because no data could be obtained from the file. The real problem is further up the message:

The requested URL was not found on this server

The audio files are either not on the machine that you are running X2Pro on or are not accessible to X2Pro.

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1 week 4 days ago #8266 by Phil
Phil replied the topic: Unsupported audio format
I've just bought x2Pro to transfer a feature film for Protools audio mix and I'm doing a first test, but it's failed with ..
Can anyone help please?

Writing AAF file
Adding assets to AAF file
Adding essence for asset [TASCAM_0321S1] to AAF file
Opening audio extractor for portion 0 of asset [TASCAM_0321S1]
Failed to initialise audio extractor with default bit depth of 16
Error Setting up for audio extraction (The requested URL was not found on this server.)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert 4.5.12
Attachments:

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3 months 1 day ago #8086 by Daniel Beasley
Daniel Beasley replied the topic: Unsupported audio format
Hi Hartmut,

Could you send the whole error message X2Pro gives when it gets interrupted please? If you could attach your fcpxml as well I can take a look to see what file it might be having an issue with.

Thanks,
Daniel

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3 months 1 day ago #8085 by Idzko
Idzko created the topic: Unsupported audio format
Hi,
x2pro is interrupting the converting with the error message: "unsupported audio file".
What can I do
Thanks
Hartmut

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