X2Pro duplicating files

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2 weeks 4 days ago #8347 by Noel Jones
Noel Jones replied the topic: X2Pro duplicating files
What ProTools version are you running?

After trawling through the fcpxml and AAF, we couldn't find anything obvious.
I imported your AAF on our ProTools and it plays back without any of the issues seen in your sample video clips you sent.

My version is:
ProTools 2022.4.0

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3 weeks 5 days ago #8338 by Noel Jones
Noel Jones replied the topic: X2Pro duplicating files
Hi,
Looking through the fcpxml, some of the media's frame rates don't match the Project frame rate. This can cause the audio to go out of sync. What we need to do is understand what the audio is going out of sync with. Is it Video to Audio or Audio to Audio etc?

Would you be able to identify some of the clip names in the sequence timeline where this is happening, so we can pin point them in the fcpxml please? And also identify some clip names where the duplicate files appear.

When the AAF was generated there should also be a Text file with the same name next to it. Could you send that to our support email.

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3 weeks 6 days ago #8337 by Noel Jones
Noel Jones replied the topic: X2Pro duplicating files
Could you email it to This email address is being protected from spambots. You need JavaScript enabled to view it. please.

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3 weeks 6 days ago #8336 by lpt
lpt replied the topic: X2Pro duplicating files
Yes, sure. Let me know where to send it. Thank you!

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3 weeks 6 days ago #8335 by Noel Jones
Noel Jones replied the topic: X2Pro duplicating files
Hi,
Would it be possible to send the FCPXML for the investigations please.
Could you also identify where the duplicates are.
Kind Regards

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4 weeks 1 day ago #8334 by lpt
lpt created the topic: X2Pro duplicating files
Hi there,

I've used x2pro without much trouble for two other projects, but on my current one, it is outputting an AAF that is messy, with some duplicated and out of sync audio over the audio files that should be there. It would take forever and potentially be problematic to the real audio to hand-delete the duplicate files. I'm hoping to find some solutions/troubleshooting to the problem.

To note: I have already made sure that the Media Location that x2pro is sourcing from is only one hard drive with the current project. I also thought that a few of the compound clips that are currently in the timeline might be messing things up, but the sections that are problematic are not necessarily where the compound clips are.

Thank you!

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