Can't export - R3D files the problem?

  • graeme robinson
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8 years 6 months ago #661 by graeme robinson
graeme robinson replied the topic: Can't export - R3D files the problem?
Aaron, have you upgraded to version 2.1.9 (available as a free update in the app store now) and tried it again?

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8 years 6 months ago #654 by Forum
Forum replied the topic: Can't export - R3D files the problem?
It is probable that the R3D files are indeed the problem, however, a version with support for them will be released on Wednesday and should be available as a free update from the app store some time that day. Please install the update and try again with it. If you still have problems please get back in touch and we can look into what the cause is then.

X2Pro Support

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  • aarontrinder
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8 years 6 months ago #653 by aarontrinder
aarontrinder created the topic: Can't export - R3D files the problem?
Hi

I've got an edit i'm working on and i'm prepping the audio for pro tools but X2pro LE is giving me an error message when i export.

I've got mixed media assets of Red r3D files and Gh2/GH3 ProRes files. Are the r3d's a problem? They don't contain any audio i'm using, all audio was synced.

Writing AAF file
Adding assets to AAF file
Adding essence for asset [A005_C005_01011B] to AAF file
Opening audio extractor for portion 0 of asset [A005_C005_01011B]
Failed to open audio extractor
Error Opening asset (/Volumes/MR TORQUAY/Final Cut Events/MR TORQUAY_EDIT6_Consolidate/Original Media/A005_C005_01011B/A005_C005_01011B_001.r3d) with QuickTime (The file is not a movie file.) [-2048] []

Suggestion: Please ensure that:
- the media file has not been moved or deleted;
- you have added its location to the Media Locations in preferences;
- the media file can be played using QuickTime player.

No AAF file has been generated.
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