Not readable AAF

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8 years 8 months ago #798 by Forum
Forum replied the topic: Not readable AAF
We are looking at the XML supplied but it would be useful to get hold of a copy of one of the AAF files that you are unable to open in ProTools, We have supplied FTP details directly via email, please upload an AAF and we can then investigate the reason that you are unable to open it in PT

X2Pro Support

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8 years 8 months ago #797 by Forum
Forum replied the topic: Not readable AAF
Hi - Our Support team have been in touch with you directly. Please let me know on the forum or a DM on Twitter that X2Pro is now working for you.

Thanks

X2Pro Support

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8 years 8 months ago #794 by grifmx
grifmx replied the topic: Not readable AAF
ok. touched base with Twitter.
Hey, I know developers have weekends too!
here is XML to troubleshoot why this is not working for me.
Attachments:

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8 years 8 months ago #793 by grifmx
grifmx replied the topic: Not readable AAF
doesn't this company have an email for support?

I have deadlines and crucial I get my film to mix stage.
How do I go about troubleshooting this?

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8 years 8 months ago #791 by grifmx
grifmx created the topic: Not readable AAF
Bought Pro
Made two AAFs
Neither one would open with PT9, 10, or 11
Now what?

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