Unable to create AAF File

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10 years 1 month ago #1433 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
frizzi,

v2.4 of X2Pro is now available so you can delete the beta and update from the app store.

Thanks for your help in testing the beta.

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10 years 1 month ago #1384 by frizzi
frizzi replied the topic: Unable to create AAF File
Yes I am happy that the problem is fixed. Many thanks for your last replay.
I have not had the time to try it. But it works definitely.
Thank you!

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10 years 1 month ago #1362 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
Frizzi,

Did you get this working? Are you happy that the problem with your R3D clips is fixed?

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10 years 2 months ago #1344 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
It looks like the beta was able to cope with the RED clips better then and now is reporting a different message.

It sounds like you have chosen to "Reference WAV files in place", but your project contains audio that is not from a single channel WAV file. That means that you have used audio that is either from a mov or red clip, or from a multi-channel wav file.

X2Pro doesn't want to reference audio that isn't from a single channel wav file because we know that most audio software (e.g. Pro Tools) have problems with AAFs that reference audio from these types of files.

There are a few options for you:
  1. Don't reference WAV files in place, this will cause X2Pro to extract all the audio and embed it in the AAF, your audio software will then be able to extract the audio from the AAF when it opens it. This is probably the easiest option, especially if you are sending the AAF elsewhere because everything is wrapped up in a single file.
  2. If the audio is in multi channel WAV files and you know that your audio software can use referenced multi channel wavs (Pro Tools can't), you can choose to "Reference multi-channel WAV files" in the X2Pro preferences. This won't help if you are using audio from other sources like movs or RED clips
  3. Change the preferences to "Embed the media optionally trimming" when X2Pro encounters media that can't be referenced. This will make X2Pro reference all single channel wav files, but embed the audio from anything else in the AAF.

The first and second option will definitely suppress the message, but will create an AAF with some or all of the audio embedded in the AAF.

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10 years 2 months ago #1343 by frizzi
frizzi replied the topic: Unable to create AAF File
I have tried the beta version.
This is the text from the error message:
- -
Writing AAF file
Getting audio characteristics for asset [bee_movie_sound_final]
Error trying to create reference for asset (not a WAV file or too many audio channels)

No AAF file has been generated.
- -

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10 years 2 months ago #1342 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
I sent you a private message with details of how to get hold of the beta version.

The beta will stop working after about a month and the app store approval process often takes weeks, so please let us have feedback as soon as possible so we can decide if it is ready for submission to the app store.

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10 years 2 months ago #1341 by frizzi
frizzi replied the topic: Unable to create AAF File
Hello,
yes, I am interested in trying the beta version.
Thx

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10 years 2 months ago #1337 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
We have a beta version of X2Pro which we think should solve the issue you are hitting here with RED clips.


Would you be interested in trying it and letting us know how it goes before we submit it to the app store?

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10 years 2 months ago #1321 by frizzi
frizzi replied the topic: Unable to create AAF File
many thanks for your answer. look forward to the update

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10 years 2 months ago #1320 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
Thanks,

It looks like it is the same issue that others are reporting.

The RED clips have been created by a newer version of the RED SDK than the version that X2Pro is using to extract the audio.

We are already working on a fix but unfortunately at the moment there is no known workaround.

I'll keep you updated with any progress we make.

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10 years 2 months ago #1319 by frizzi
frizzi replied the topic: Unable to create AAF File
yes, uploaded

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10 years 2 months ago #1318 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
Thanks Frizzi, can you please upload the RMD file too?

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10 years 2 months ago #1317 by frizzi
frizzi replied the topic: Unable to create AAF File
Thx for PM. The file is now uploaded. Because of FTP a little bit bigger.
I can not see the file on the server, but cyberduck logs upload

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10 years 2 months ago - 10 years 2 months ago #1316 by Graeme Robinson
Graeme Robinson replied the topic: Unable to create AAF File
I sent you a PM with ftp details.

Please let me know when the upload is complete.
Last Edit: 10 years 2 months ago by Graeme Robinson.

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10 years 2 months ago #1315 by frizzi
frizzi replied the topic: Unable to create AAF File
yes, that would be great

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