Failed to open audio extractor

X2Pro version 3 (with uncompressed audio in an MP4 file support) has just been released in the app store as a free upgrade

Just a little update here.

This is likely to be because your MP4 files contains uncompressed audio. Is it from a Sony camera?

You'll probably find that Quicktime Player 7 is unable to play the file but Quicktime Player X can.

The next version of X2Pro should be able to cope with this type of file, but until that is available, a workaround is to change the extension of the clip files from MP4 to MOV, and get FCP to relink to the MOV files. X2Pro should then be able to convert the project. Obviously you should back up your project and media files before trying the workaround.

Hello,

Could you provide us with the file named "C0002.mp4".
According to the error message it should be located at:
/Volumes/Promise Pegasus/20150612 - POD Corpo - Sophie Arsenault/Library/Pod-Portrait.fcpbundle/Ent Marc centre/Original Media

HI! i have this message.

Writing AAF file
Adding assets to AAF file
Adding essence for asset [C0002] to AAF file
Opening audio extractor for portion 0 of asset [C0002]
Failed to open audio extractor
Error Opening asset (/Volumes/Promise Pegasus/20150612 - POD Corpo - Sophie Arsenault/Library/Pod-Portrait.fcpbundle/Ent Marc centre/Original Media/C0002.mp4) with QuickTime (An invalid sample description was found in the movie.) [-2041] []

Suggestion: Please ensure that:
- the media file has not been moved or deleted;
- you have added its location to the Media Locations in preferences;
- the media file can be played using QuickTime player.

No AAF file has been generated.