Error converting Final Cut xml to aaf

Hi Jeremy,

I've sent this through via email too, but I need an urgent solution. I tried to use 3.0.5. again today and am encountering the following message. The licence for the old version you sent me before has expired and I need to convert as soon as possible. Could you make it possible for me to access the old version again so I can do so?

Thanks,
Kate

Writing AAF file
Adding assets to AAF file
Adding essence for asset [SM009501] to AAF file
Opening audio extractor for portion 0 of asset [SM009501]
Failed to initialise audio extractor with default bit depth of 16
Error Timed out waiting for XPC response

Suggestion: Check Console for errors.

No AAF file has been generated.
X2Pro Audio Convert LE 3.0.5

Hi Jeremy,

I just tried to download 3.0.5. from the Apple Store but found I couldn't. Then I discovered that the version I initially downloaded is 3.0.5. Maybe it updated automatically? Anyway, I've tried to create an AAF file with it and, unfortunately, I get the same error message I got before.

Kate

Kate,
I believe you got this working using the 2.5.1 version that we provided you, but i wanted to see if you had since upgraded to 3.0.5 from the App Store and if everything was working in that version as well.

Please let us know and many thanks.

Kate,

I have emailed you directly.

Hi Kate we are looking into it now and will advise.

Hi guys,

I have a deadline on the project I'm dealing with below and I would really appreciate a reply as I can't move forwards without assistance on this.

Thanks.

Writing AAF file
I bought X2Pro LE yesterday to get files to my sound designer for use in Protools, but when I try and convert I get the message below. I'm using OS X 10.9.5, FCPX 10.1.4 and media is on an external drive - G-Drive mobile USB.

I can see I'm not the only person having similar problems. I've tried naming the whole G-Drive as the media location rather than the folder in preferences. I would appreciate further help.

Adding assets to AAF file
Adding essence for asset [SM014001] to AAF file
Opening audio extractor for portion 0 of asset [SM014001]
Failed to initialise audio extractor with default bit depth of 16
Error Timed out waiting for XPC response

Suggestion: Check Console for errors.

No AAF file has been generated.
X2Pro Audio Convert LE 3.0.2