My Error Message "Failed to read X samples"

Hello Julien,

I have sent you an email just now, but without the essence we will not be able to progress this issue, if you are still having it.
Therefore i am closing the support ticket, unless you provide new information or your essence that is causing the issue in the beginning.

Many thanks.

Dear Julien, we are going to need the essence that it is struggling with. Will pop you a mail with the details of an ftp site to upload the essence and XML to.

Now ths version turns right.

But I have again this message

Writing AAF file
Adding assets to AAF file
Adding essence for asset [itw Erik Marchand 2] to AAF file
Adding essence data to AAF file for portion 0 of asset [itw Erik Marchand 2]
Reading audio data from audio extractor : 699050 samples
Failed to read 699050 samples
Error Extracting audio data (read 0 bytes of 2097150 required) (The operation could not be completed)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert (Beta) 3.0.5

The audio of this movie is the same than all the other one...

Hi Julien, hopefully we will make available within the hour.

OK, thanks, I think I've understand.
So, I'm waiting... today ??

Hi Julien, it would appear that 3.0.5 although submitted to the app store has not yet been accepted, this might take upto a week. Therefore we will make available a version of it for you directly that will run until the end of the month by which time 3.0.5 will be available on the app store. Apologies for any confusion, will mail you shortly with the download details.

Thanks

I tried to obtain 3.0.5 on AppSTore but it is only 3.0.4.
I tried with this version and :

Writing AAF file
Adding assets to AAF file
Adding essence for asset [vues du Nil en Felouk] to AAF file
Adding essence data to AAF file for portion 1 of asset [vues du Nil en Felouk]
Reading audio data from audio extractor : 195925 samples
Failed to read 195925 samples
Error Extracting audio data (read 241730 bytes of 391850 required) (Error number 1)

Suggestion: Does this movie contain an unsupported audio format ?

No AAF file has been generated.
X2Pro Audio Convert 3.0.4

I don't really understand : do I have to check something about QTToolKit ot AVFoundation ??

Hi Julien, your English is much better than my French :-)

The issue your experiencing is related to the switch from using QTToolKit to AVFoundation, we have provided a resolution for this now in the code and you should be able to upgrade to 3.0.5.

If you have any further problems please advise.

James.

Hi, first, excuse for my english but I'm French.

I have the same pb with X2Pro 3.0.2

Writing AAF file
Adding assets to AAF file
Adding essence for asset [141102_0009] to AAF file
Adding essence data to AAF file for portion 0 of asset [141102_0009]
Reading audio data from audio extractor : 699050 samples
Failed to read 699050 samples


No AAF file has been generated.
X2Pro Audio Convert 3.0.2

I would like to précise that since I have this problem (last week), I tried to delete some sound in my Timeline. And the samples which cause problems are not every time the same.
Sometimes, if I repeat many time the START button, it is not specialy the same samples that cause pb.

The version of FCP X that you are using : 10.2.2
The version of OS X that you are using : 10.10.5
Whether you have the "Trim embedded audio" option selected : YES
What duration you have the "Trim handles" set to in the preferences : 10
..and we will contact you directly, with a potential workaround : yes please, I have urgency to deliver an AAF for mixing in PT.
XML version 1.4

Maybe with the version 2 of X2Pro ??