Unexpected quits

Ok. I will do this after I have copied across all of the media using Resolves Media Manager.

When I know my media is secure I will run this test for you to help you improve the performance of your software.

Hi Battistella,

Apologies no one was around to reply over the weekend.

Unfortunately we couldn't find anything in your xml itself. Would you be able to run your xml through Worx4 X again and after it crashes send us a copy of the console log? This should tell us where Worx4 X is crashing.

Many thanks

I got even closer than this. It quits when creating the XML file.

Yes. I watched it copy every single file and quite when it went to generate the new XML. What a totally frustrating experience. There's an hour and a half of my life I will never get back.

David


09:56:48 Worx4 X v1.1.1
09:56:48 Inspecting /Volumes/12TB_SAFE/***JOBS/***INNOCENTI/**Innocents_CONFORM/FOR WORX4X/ACT1_Vers_4_5_LOCK.fcpxml
09:56:50 Consolidation is expected to reduce the size of the project as follows:
Trim Handles: 0.3s.
Uncompressed audio files will be copied.
Sync clips will be optimised.
Original project: 4.05 hours - 343 GB.
Consolidated project: 2.89 hours - 195 GB.
Saving 147 GB.
There was a problem while determining the size of the media files.
Overall size may be underestimated.
09:56:52 Consolidating...
09:56:53 Processing R001_C010_0419K0
09:56:53 Copying 1 segment
09:56:53 Segment 1...
09:57:04 Processing 149_full_le-r-ve_0180
09:57:04 Copying as file (media cannot be segmented)
09:57:04 Processing SAPIAZZFOUNTAIN-008
09:57:04 Copying as file (uncompressed audio)
09:57:04 Processing I022_C015_1101ZL
09:57:04 Copying 1 segment
09:57:04 Segment 1...
09:57:04 Asset failed:
The requested start or end frame does not exist within the clip
09:57:04 Processing BIRDAMBIE-002
09:57:04 Copying as file (uncompressed audio)
09:57:04 Processing Q009_C038_0629AM
09:57:04 Copying 1 segment
09:57:04 Segment 1...
09:57:15 Processing I022_C009_11014D
09:57:15 Copying 1 segment
09:57:15 Segment 1...
09:57:44 Processing BIRDAMBIE-009
09:57:44 Copying as file (uncompressed audio)
09:57:44 Processing I022_C007_1101C7
09:57:44 Copying 1 segment
09:57:44 Segment 1...
09:58:08 Processing Q009_C037_0629ZU
09:58:08 Copying 1 segment
09:58:08 Segment 1...
09:58:16 Processing BIRDAMBIE-010
09:58:16 Copying as file (entire asset used)
09:58:16 Processing I023_C008_1101KW
09:58:16 Copying 1 segment
09:58:16 Segment 1...
09:58:52 Processing L070_C003_0324CS
09:58:52 Copying 5 segments
09:58:52 Segment 1...
09:58:52 Asset failed:
The requested start or end frame does not exist within the clip
09:58:52 Processing BIRDAMBIE-004
09:58:52 Copying as file (entire asset used)
09:58:52 Processing Q009_C029_0629MH
09:58:52 Copying 1 segment
09:58:52 Segment 1...
09:59:08 Processing BIRDAMBIE-028
09:59:08 Copying as file (uncompressed audio)
09:59:08 Processing Q009_C046_0629D9
09:59:08 Copying 1 segment
09:59:08 Segment 1...
09:59:17 Processing SAPIAZZFOUNTAIN-009
09:59:17 Copying as file (entire asset used)
09:59:17 Processing BIRDAMBIE-001
09:59:17 Copying as file (entire asset used)
09:59:17 Processing I010_C018_1020MD
09:59:17 Copying 1 segment
09:59:17 Segment 1...
09:59:30 Processing I017_C024_10233P
09:59:30 Copying 1 segment
09:59:30 Segment 1...
09:59:42 Processing I017_C025_1023P0
09:59:42 Copying 1 segment
09:59:42 Segment 1...
09:59:57 Processing SAPIAZZFOUNTAIN-010
09:59:57 Copying as file (uncompressed audio)
09:59:57 Processing I010_C011_1020L6
09:59:57 Copying 1 segment
09:59:57 Segment 1...
10:00:11 Processing Prato Piazza Ambience-002
10:00:11 Copying as file (uncompressed audio)
10:00:11 Processing SAPIAZZABELLS-002
10:00:11 Copying as file (uncompressed audio)
10:00:12 Processing I010_C013_1020LY
10:00:12 Copying 1 segment
10:00:12 Segment 1...
10:00:24 Processing I010_C014_1020WC
10:00:24 Copying 1 segment
10:00:24 Segment 1...
10:00:42 Processing A057_C006_0816TF
10:00:42 Copying 1 segment
10:00:42 Segment 1...
10:00:55 Processing L072_C001_0324QX
10:00:55 Copying 4 segments
10:00:55 Segment 1...
10:00:55 Asset failed:
The requested start or end frame does not exist within the clip
10:00:55 Processing R001_C028_04192B
10:00:55 Copying 1 segment
10:00:55 Segment 1...
10:01:32 Processing L090_C003_0529YC
10:01:32 Copying 1 segment
10:01:32 Segment 1...
10:01:32 Asset failed:
The requested start or end frame does not exist within the clip
10:01:32 Processing STE-002
10:01:32 Copying as file (uncompressed audio)
10:01:36 Processing R001_C030_0419NU
10:01:36 Copying 1 segment
10:01:36 Segment 1...
10:01:58 Processing STE-004
10:01:58 Copying as file (entire asset used)
10:01:59 Processing L091_C002_0529C3
10:01:59 Copying 1 segment
10:01:59 Segment 1...
10:01:59 Asset failed:
The requested start or end frame does not exist within the clip
10:01:59 Processing SAPIAZZABELLS-001
10:01:59 Copying as file (entire asset used)
10:02:00 Processing L014_C001_0712XA
10:02:00 Copying 1 segment
10:02:00 Segment 1...
10:02:11 Processing L013_C037_0712XP
10:02:11 Copying 1 segment
10:02:11 Segment 1...
10:02:21 Processing R001_C031_0419GL
10:02:21 Copying 1 segment
10:02:21 Segment 1...
10:03:04 Processing L030_C029_1025NO
10:03:04 Copying 1 segment
10:03:04 Segment 1...
10:03:14 Processing OPAACHIVIO-005
10:03:14 Copying as file (uncompressed audio)
10:03:14 Processing L014_C006_0712AL
10:03:15 Copying 1 segment
10:03:15 Segment 1...
10:03:23 Processing L006_C051_0615QY
10:03:23 Copying 1 segment
10:03:23 Segment 1...
10:03:33 Processing 149_full_the-monarchs_0102
10:03:33 Copying as file (entire asset used)
10:03:33 Processing L014_C002_0712JT
10:03:33 Copying 1 segment
10:03:33 Segment 1...
10:03:44 Processing I040_C002_0720C9
10:03:44 Copying 1 segment
10:03:44 Segment 1...
10:03:56 Processing R001_C034_0419VQ
10:03:56 Copying 1 segment
10:03:56 Segment 1...
10:04:12 Processing BIRDAMBIE-002
10:04:12 Copying as file (uncompressed audio)
10:04:12 Processing Q009_C016_0629WV
10:04:12 Copying 1 segment
10:04:12 Segment 1...
10:04:23 Processing Q009_C023_06297Z
10:04:23 Copying 1 segment
10:04:23 Segment 1...
10:04:36 Processing ARNO-011
10:04:36 Copying as file (uncompressed audio)
10:04:36 Processing Q011_C001_0703LC
10:04:36 Copying 1 segment
10:04:36 Segment 1...
10:04:46 Processing Q011_C025_0703C7
10:04:46 Copying 1 segment
10:04:46 Segment 1...
10:04:51 Processing Q011_C023_0703BR
10:04:51 Copying 1 segment
10:04:51 Segment 1...
10:04:59 Processing Q007_C013_06262L
10:04:59 Copying 1 segment
10:04:59 Segment 1...
10:05:07 Processing Q007_C014_0626SY
10:05:07 Copying 1 segment
10:05:07 Segment 1...
10:05:16 Processing ACT_1_4_4_vo
10:05:16 Copying as file (uncompressed audio)
10:05:17 Processing Q007_C015_06267D
10:05:17 Copying 1 segment
10:05:17 Segment 1...
10:05:25 Processing I041_C021_0720MP
10:05:25 Copying 1 segment
10:05:25 Segment 1...
10:05:35 Processing I041_C010_0720RT
10:05:35 Copying 1 segment
10:05:35 Segment 1...
10:05:45 Processing I041_C020_07202U
10:05:45 Copying 1 segment
10:05:45 Segment 1...
10:05:58 Processing I041_C007_0720S5
10:05:58 Copying 1 segment
10:05:58 Segment 1...
10:06:10 Processing BIRDAMBIE-006
10:06:10 Copying as file (uncompressed audio)
10:06:10 Processing Q009_C030_0629U1
10:06:10 Copying 1 segment
10:06:10 Segment 1...
10:06:21 Processing Q009_C021_0629HF
10:06:21 Copying 1 segment
10:06:21 Segment 1...
10:06:31 Processing DJI_0018
10:06:31 Copying 1 segment
10:06:31 Segment 1...
10:06:32 Processing I040_C007_0720OQ
10:06:32 Copying 1 segment
10:06:32 Segment 1...
10:06:44 Processing DISTANTBELLS-001
10:06:44 Copying as file (uncompressed audio)
10:06:44 Processing U005_C013_04300S
10:06:44 Copying 1 segment
10:06:44 Segment 1...
10:06:59 Processing U005_C007_0430ZK
10:06:59 Copying 1 segment
10:06:59 Segment 1...
10:07:17 Processing arise-instrumental-kaina-musicbed
10:07:17 Copying as file (media cannot be segmented)
10:07:17 Processing I091_C009_0322DB
10:07:17 Copying 1 segment
10:07:17 Segment 1...
10:07:33 Processing LIMBO-001
10:07:33 Copying as file (uncompressed audio)
10:07:33 Processing U002_C007_0425K7
10:07:33 Copying 1 segment
10:07:33 Segment 1...
10:07:45 Processing I092_C001_0322EL
10:07:45 Copying 1 segment
10:07:45 Segment 1...
10:07:56 Processing I040_C004_0720LZ
10:07:56 Copying 1 segment
10:07:56 Segment 1...
10:08:09 Processing U002_C006_0425CC
10:08:09 Copying 1 segment
10:08:09 Segment 1...
10:08:09 Asset failed:
The requested start or end frame does not exist within the clip
10:08:09 Processing PIAZZADUOMO-023
10:08:09 Copying as file (uncompressed audio)
10:08:10 Processing U002_C014_0425DB
10:08:10 Copying 1 segment
10:08:10 Segment 1...
10:08:21 Processing LIMBO-002
10:08:21 Copying as file (uncompressed audio)
10:08:22 Processing I092_C014_03228T
10:08:22 Copying 1 segment
10:08:22 Segment 1...
10:08:36 Processing BIRDAMBIE-007
10:08:36 Copying as file (uncompressed audio)
10:08:36 Processing BIRDAMBIE-005
10:08:36 Copying as file (entire asset used)
10:08:36 Processing U005_C001_0430DB
10:08:36 Copying 1 segment
10:08:36 Segment 1...
10:08:52 Processing Q009_C036_0629VU
10:08:52 Copying 1 segment
10:08:52 Segment 1...
10:09:01 Processing Q009_C034_0629C9
10:09:01 Copying 1 segment
10:09:01 Segment 1...
10:09:15 Processing I040_C006_0720OU
10:09:15 Copying 1 segment
10:09:15 Segment 1...
10:09:27 Processing L070_C004_0324SJ
10:09:27 Copying 2 segments
10:09:27 Segment 1...
10:09:27 Asset failed:
The requested start or end frame does not exist within the clip
10:09:28 Processing PSANNUZ-004
10:09:28 Copying as file (uncompressed audio)
10:09:28 Processing BIRDAMBIE-004
10:09:28 Copying as file (uncompressed audio)
10:09:28 Processing Q009_C033_0629L4
10:09:28 Copying 1 segment
10:09:28 Segment 1...
10:09:39 Processing Q009_C035_0629JP
10:09:39 Copying 1 segment
10:09:39 Segment 1...
10:09:49 Processing U005_C008_0430SR
10:09:49 Copying 1 segment
10:09:49 Segment 1...
10:09:49 Asset failed:
The requested start or end frame does not exist within the clip
10:09:49 Processing GIOTTOBELLS-001
10:09:49 Copying as file (uncompressed audio)
10:09:50 Processing come-in-instrumental-kaina-musicbed
10:09:50 Copying as file (media cannot be segmented)
10:09:50 Processing Q010_C015_0703ZA
10:09:50 Copying 1 segment
10:09:50 Segment 1...
10:10:02 Processing I028_C010_1103BC
10:10:02 Copying 1 segment
10:10:02 Segment 1...
10:10:45 Processing I040_C010_0720TM
10:10:45 Copying 1 segment
10:10:45 Segment 1...
10:11:00 Processing I028_C015_1103YK
10:11:00 Copying 1 segment
10:11:00 Segment 1...
10:11:27 Processing I042_C002_072123
10:11:27 Copying 1 segment
10:11:27 Segment 1...
10:11:39 Processing I042_C007_0721AF
10:11:39 Copying 1 segment
10:11:39 Segment 1...
10:11:50 Processing I042_C022_072190
10:11:50 Copying 1 segment
10:11:50 Segment 1...
10:12:06 Processing I042_C014_0721NM
10:12:06 Copying 1 segment
10:12:06 Segment 1...
10:12:17 Processing I042_C011_0721EO
10:12:17 Copying 1 segment
10:12:17 Segment 1...
10:12:27 Processing Q010_C017_0703SV
10:12:27 Copying 1 segment
10:12:27 Segment 1...
10:12:41 Processing Q010_C011_0703B3
10:12:41 Copying 1 segment
10:12:41 Segment 1...
10:12:52 Processing Q010_C003_07030T
10:12:52 Copying 1 segment
10:12:52 Segment 1...
10:13:02 Processing Q010_C009_0703O4
10:13:02 Copying 1 segment
10:13:02 Segment 1...
10:13:17 Processing I017_C018_10235F
10:13:17 Copying 1 segment
10:13:17 Segment 1...
10:13:36 Processing BIRDAMBIE-003
10:13:36 Copying as file (uncompressed audio)
10:13:37 Processing I029_C017_11036R
10:13:37 Copying 1 segment
10:13:37 Segment 1...
10:14:12 Processing I029_C009_11034L
10:14:12 Copying 1 segment
10:14:12 Segment 1...
10:14:51 Processing I030_C001_1103PQ
10:14:51 Copying 1 segment
10:14:51 Segment 1...
10:15:14 Processing I029_C008_1103AM
10:15:14 Copying 1 segment
10:15:14 Segment 1...
10:15:47 Processing I029_C015_1103YM
10:15:47 Copying 1 segment
10:15:47 Segment 1...
10:16:18 Processing I029_C011_1103XO
10:16:18 Copying 1 segment
10:16:18 Segment 1...
10:16:47 Processing I017_C022_1023W3
10:16:47 Copying 1 segment
10:16:47 Segment 1...
10:17:01 Processing I017_C031_1023Q3
10:17:01 Copying 1 segment
10:17:01 Segment 1...
10:17:15 Processing I017_C015_1023WE
10:17:15 Copying 1 segment
10:17:15 Segment 1...
10:17:34 Processing I018_C002_1024IC
10:17:34 Copying 1 segment
10:17:34 Segment 1...
10:17:54 Processing I018_C005_102428
10:17:54 Copying 1 segment
10:17:54 Segment 1...
10:18:08 Processing Q009_C045_0629PQ
10:18:08 Copying 1 segment
10:18:08 Segment 1...
10:18:19 Processing Q009_C050_06292L
10:18:19 Copying 1 segment
10:18:19 Segment 1...
10:18:34 Processing SAPIAZZFOUNTAIN-007
10:18:34 Copying as file (uncompressed audio)
10:18:35 Processing I008_C008_09260G
10:18:35 Copying 1 segment
10:18:35 Segment 1...
10:18:49 Processing I008_C014_0926LW
10:18:49 Copying 1 segment
10:18:49 Segment 1...
10:19:04 Processing SAPIAZZFOUNTAIN-006
10:19:04 Copying as file (uncompressed audio)
10:19:04 Processing I010_C019_1020LS
10:19:04 Copying 1 segment
10:19:04 Segment 1...
10:19:17 Processing I010_C021_1020RC
10:19:17 Copying 1 segment
10:19:17 Segment 1...
10:19:30 Processing I013_C008_1022NK
10:19:30 Copying 1 segment
10:19:30 Segment 1...
10:19:46 Processing SAPIAZZFOUNTAIN-005
10:19:46 Copying as file (uncompressed audio)
10:19:47 Processing U001_C009_04208E
10:19:47 Copying 1 segment
10:19:47 Segment 1...
10:20:00 Processing U001_C015_0420KL
10:20:00 Copying 1 segment
10:20:00 Segment 1...
10:20:12 Processing PSANNUZ-008
10:20:12 Copying as file (uncompressed audio)
10:20:12 Processing I014_C001_1022MV
10:20:12 Copying 1 segment
10:20:12 Segment 1...
10:20:27 Processing Q007_C008_0626TE
10:20:27 Copying 1 segment
10:20:27 Segment 1...
10:20:37 Processing SAPIAZZAFOUNTAIN-004
10:20:37 Copying as file (uncompressed audio)
10:20:37 Processing Q006_C006_0626J8
10:20:37 Copying 1 segment
10:20:37 Segment 1...
10:20:57 Processing U001_C002_0420IV
10:20:57 Copying 1 segment
10:20:57 Segment 1...
10:21:17 Processing U001_C031_0420VA
10:21:17 Copying 1 segment
10:21:17 Segment 1...
10:21:30 Processing PSANNUZ-016
10:21:30 Copying as file (uncompressed audio)
10:21:31 Processing Q006_C005_0626JU
10:21:31 Copying 1 segment
10:21:31 Segment 1...
10:21:51 Processing R004_C019_05118T
10:21:51 Copying 1 segment
10:21:51 Segment 1...
10:21:59 Processing L030_C030_10250O
10:21:59 Copying 1 segment
10:21:59 Segment 1...
10:22:10 Processing L021_L004_0805P0
10:22:10 Copying 1 segment
10:22:10 Segment 1...
10:22:25 Processing R001_C002_0419AP
10:22:25 Copying 1 segment
10:22:25 Segment 1...
10:22:35 Processing R001_C004_04191W
10:22:35 Copying 1 segment
10:22:35 Segment 1...
10:22:46 Processing R001_C007_0419KT
10:22:46 Copying 1 segment
10:22:46 Segment 1...
10:23:01 Processing R001_C013_0419YE
10:23:01 Copying 1 segment
10:23:01 Segment 1...
10:23:22 Processing icarus-dexter-britain-musicbed
10:23:22 Copying as file (media cannot be segmented)
10:23:22 Processing Liz 9-4 5-49 PM
10:23:22 Copying as file (uncompressed audio)
10:23:24 Processing R001_C014_04193S
10:23:24 Copying 1 segment
10:23:24 Segment 1...
10:23:32 Processing R001_C016_0419E1
10:23:32 Copying 1 segment
10:23:32 Segment 1...
10:23:44 Processing R001_C018_0419OI
10:23:44 Copying 1 segment
10:23:44 Segment 1...
10:24:08 Processing R001_C019_0419OK
10:24:08 Copying 1 segment
10:24:08 Segment 1...
10:24:16 Processing R001_C020_0419W5
10:24:16 Copying 1 segment
10:24:16 Segment 1...
10:24:23 Processing R001_C021_04197C
10:24:23 Copying 1 segment
10:24:23 Segment 1...
10:24:31 Processing R001_C022_0419K3
10:24:31 Copying 1 segment
10:24:31 Segment 1...
10:24:40 Processing Inno_02
10:24:40 Copying 1 segment
10:24:40 Segment 1...
10:24:55 Processing Inno_01
10:24:55 Copying 1 segment
10:24:55 Segment 1...
10:25:06 Processing Inno_04
10:25:06 Copying as file (entire asset used)
10:25:22 Processing Inno_03
10:25:22 Copying 1 segment
10:25:22 Segment 1...
10:25:40 Processing 61_full_o-sanctissima-harp-solo_0097
10:25:40 Copying as file (media cannot be segmented)
10:25:40 Processing L037_C004_11089Q
10:25:40 Copying 1 segment
10:25:40 Segment 1...
10:25:57 Processing 4_UR11132_LV
10:25:57 Copying as file (asset is a graphic file)
10:25:57 Processing PSANNUZ-011
10:25:57 Copying as file (uncompressed audio)
10:25:57 Processing Q007_C002_0626HP
10:25:57 Copying 1 segment
10:25:57 Segment 1...
10:26:14 Processing 116_full_the-looking-glass_0115
10:26:14 Copying as file (media cannot be segmented)
10:26:14 Processing PSANNUZ-002
10:26:14 Copying as file (uncompressed audio)
10:26:15 Processing I030_C009_0713NG
10:26:15 Copying 1 segment
10:26:15 Segment 1...
10:26:27 Processing I031_C002_07139D
10:26:27 Copying 1 segment
10:26:27 Segment 1...
10:26:37 Processing I030_C006_0713S7
10:26:37 Copying 1 segment
10:26:37 Segment 1...
10:26:49 Processing I030_C012_0713A0
10:26:49 Copying 1 segment
10:26:49 Segment 1...
10:27:02 Processing I030_C013_071392
10:27:02 Copying 1 segment
10:27:02 Segment 1...
10:27:17 Processing I039_C012_0716I0
10:27:17 Copying 1 segment
10:27:17 Segment 1...
10:27:27 Processing I089_C015_0216DE
10:27:27 Copying 1 segment
10:27:27 Segment 1...
10:27:39 Processing I085_C006_02169W
10:27:39 Copying 1 segment
10:27:39 Segment 1...
10:27:39 Asset failed:
The requested start or end frame does not exist within the clip
10:27:39 Processing A057_C007_081620
10:27:39 Copying 1 segment
10:27:39 Segment 1...
10:27:55 Processing OPAACHIVIO-008
10:27:55 Copying as file (uncompressed audio)
10:27:55 Processing I085_C004_02169Y
10:27:55 Copying 1 segment
10:27:55 Segment 1...
10:27:55 Asset failed:
The requested start or end frame does not exist within the clip
10:27:55 Processing OPAACHIVIO-007
10:27:55 Copying as file (uncompressed audio)
10:27:56 Processing I085_C022_0216XD
10:27:56 Copying 1 segment
10:27:56 Segment 1...
10:28:16 Processing I089_C017_0216M9
10:28:16 Copying 1 segment
10:28:16 Segment 1...
10:28:16 Asset failed:
The requested start or end frame does not exist within the clip
10:28:16 Processing OPAACHIVIO-006
10:28:16 Copying as file (uncompressed audio)
10:28:16 Processing I085_C023_0216BU
10:28:16 Copying 1 segment
10:28:16 Segment 1...

Alas,

Happening on internal drives as well.

The drag is that there is no log file or no warning system to understand why or where this may have happened.

It looks like it gets a long way through the process, almost to the end and then unexpectedly quits.

Also, I know it is the weekend, but that is actually when a lot of this kind of work tends to happen, at the end of a long project and work week.

David

Such a bummer to get almost throught the process and have this happen.

I am now trying it to another drive, as I am thinking it might be the USB drive that is causing the problem.

Will let you know.

David

Having a recurring problem where a project gets just about to the end and then unexpectedly quits. the files are copies but no XML is generated.

I am attaching the problematic XML