Asset failure.

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2 weeks 10 hours ago #7064 by Daniel Beasley
Daniel Beasley replied the topic: Asset failure.
The developers have been testing the new red sdk and it will hopefully fix the problem. They should have a new build of worx4 X ready for release soon.

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2 weeks 11 hours ago #7063 by hudson
hudson replied the topic: Asset failure.
status of this issue??

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3 weeks 4 days ago #7050 by Daniel Beasley
Daniel Beasley replied the topic: Asset failure.
We've found the issue and I have passed it back to our developers to take a look at it

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3 weeks 5 days ago #7047 by hudson
hudson replied the topic: Asset failure.
any update??

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1 month 2 days ago #7040 by hudson
hudson replied the topic: Asset failure.
here are the xmls, they will also be in the hightail but the clip is taking a bit of time ( long red clips is why we need to cut down the media)
Attachments:

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1 month 2 days ago #7039 by hudson
hudson replied the topic: Asset failure.
ok sending via HighTail it will be from another persons account here at our office.
I gave you a red file, and the 2 xmls (fcpx generated one i added fcpx to file name.

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1 month 2 days ago #7038 by TimRobson
TimRobson replied the topic: Asset failure.
The important one is the FCP XML but both would be helpful so that we can check the processing is OK.

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1 month 2 days ago #7037 by hudson
hudson replied the topic: Asset failure.
Do you want the XML that FCPX made prior to Worx4 X, or do you want the xml Worx4X made?

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1 month 2 days ago #7036 by TimRobson
TimRobson replied the topic: Asset failure.
Hudson,
can you send us the XML and one of the files that fails please? It looks like the start or end timecode for these segments is being incorrectly extracted to the XML file. This is one of the clips which fails:
A002_C016_0921KZ

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1 month 2 days ago #7035 by hudson
hudson replied the topic: Asset failure.
I am on 1.1.6 and am having the same issue, some clips are fine but others fail
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8 months 12 hours ago #6785 by Daniel Beasley
Daniel Beasley replied the topic: Asset failure.
Hi Davide,

Worx4 X version 1.1.6 is now available on the Appstore. This version contains a fix for your issue.

Kind Regards,

Daniel

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10 months 2 weeks ago - 10 months 2 weeks ago #6537 by James Carrick
James Carrick replied the topic: Asset failure.
Hi David,

Can you send the .txt file that Worx creates when you process these XMLs. It is located in the same location as the consolidated XMLs and named the same.

Yours sincerely

James
Last Edit: 10 months 2 weeks ago by James Carrick.

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10 months 2 weeks ago #6531 by battistella
battistella replied the topic: Asset failure.
Have e-mailed them.

David

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10 months 2 weeks ago #6530 by battistella
battistella replied the topic: Asset failure.
Sure,

Could I email them? I prefer to not leave them up in an open forum.

David

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10 months 2 weeks ago #6528 by James Carrick
James Carrick replied the topic: Asset failure.
Dear David,

Handles have nothing to do with this, if you had set handles at 1 second and there was not enough available material, we will just take what is there. However if the actual essence itself is less than what is specified in the XML in the project then you would receive the error you saw.

If you want we can look at the XML and just the essence in question to be 100% sure.

Yours sincerely

James

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