Worx4X crashing
- James Carrick
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4 months 1 week ago #8922
by James Carrick
James Carrick replied the topic: Worx4X crashing
Hi Brian
Apologies, there appears to be an issue with creating builds will chase development and find out when they expect this to be resolved.
Thanks for your patience.
James.
Apologies, there appears to be an issue with creating builds will chase development and find out when they expect this to be resolved.
Thanks for your patience.
James.
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- britim
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8 months 1 week ago - 8 months 1 week ago #8836
by britim
britim replied the topic: Worx4X crashing
Last input on this.
Just saw that 8.4 apparently has a RED One trim bug that is fixed in 8.5.
Admittedly this would have an impact on me.
Thanks again.
Brian
Just saw that 8.4 apparently has a RED One trim bug that is fixed in 8.5.
Admittedly this would have an impact on me.
Thanks again.
Brian
Last Edit: 8 months 1 week ago by britim.
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8 months 1 week ago #8831
by britim
britim replied the topic: Worx4X crashing
Thank you for the follow up.
Yes RED SDK 8.5 was just released with the new V-Raptor X cameras.
Not sure how much of the update is specific to the new cameras and how it affects Worx4X.
I trust the developers can decide on that.
Brian
Yes RED SDK 8.5 was just released with the new V-Raptor X cameras.
Not sure how much of the update is specific to the new cameras and how it affects Worx4X.
I trust the developers can decide on that.
Brian
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8 months 1 week ago #8829
by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,
Yes 6 days ago :-) will talk to the developers and get back to you.
Yours sincerely
James.
We will look at adding 8.5.0, but it was only released 6 days ago, the last version 8.4.0 is what is built with X2Pro
Yes 6 days ago :-) will talk to the developers and get back to you.
Yours sincerely
James.
We will look at adding 8.5.0, but it was only released 6 days ago, the last version 8.4.0 is what is built with X2Pro
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8 months 1 week ago #8826
by britim
britim replied the topic: Worx4X crashing
Greatly appreciated James.
Just to update the previous post I made it looks like RED just released a new SDK 8.5,
www.red.com/download/r3d-sdk .
Brian
Just to update the previous post I made it looks like RED just released a new SDK 8.5,
www.red.com/download/r3d-sdk .
Brian
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8 months 2 weeks ago #8814
by britim
britim replied the topic: Worx4X crashing
Thank you James.
That would be appreciated.
Enhancing Worx4X to continue even if it encounters
an unexpected clip and listing that clip(s) in a report
could help.
I also see that the latest RED SDK Worx4X supports is 8.0.1 which was released in 2021.
The latest RED SDK is 8.4 from August of 2023 and there was a beta for 8.5 released last month.
www.red.com/download/r3d-sdk-beta
If you need a beta tester i am willing as I do have a lot of long form projects that need to be consolidated and might be a decent test bed.
Thanks again.
Brian
That would be appreciated.
Enhancing Worx4X to continue even if it encounters
an unexpected clip and listing that clip(s) in a report
could help.
I also see that the latest RED SDK Worx4X supports is 8.0.1 which was released in 2021.
The latest RED SDK is 8.4 from August of 2023 and there was a beta for 8.5 released last month.
www.red.com/download/r3d-sdk-beta
If you need a beta tester i am willing as I do have a lot of long form projects that need to be consolidated and might be a decent test bed.
Thanks again.
Brian
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8 months 2 weeks ago #8813
by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,
Apologies for the delay, the issue is one of the pieces of r3d media supplied is causing the r3d SDK to fall over, we have to use the r3d SDK to read any / all r3d media.. This essentially causes Worx to fall over as we had not anticipated the r3d SDK doing this. Not sure how long it will take r3d to resolve but in the meantime we can change the code our end at least not to fall over when it experiences the SDK failing.
Will let you know when we have a build to test.
Yours Sincerely
James.
Apologies for the delay, the issue is one of the pieces of r3d media supplied is causing the r3d SDK to fall over, we have to use the r3d SDK to read any / all r3d media.. This essentially causes Worx to fall over as we had not anticipated the r3d SDK doing this. Not sure how long it will take r3d to resolve but in the meantime we can change the code our end at least not to fall over when it experiences the SDK failing.
Will let you know when we have a build to test.
Yours Sincerely
James.
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9 months 6 days ago #8795
by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,
Apologies for the delay, most of the development staff have been off and we are waiting for them to get back to us in support. Happy New Year by the way :-)
James
Apologies for the delay, most of the development staff have been off and we are waiting for them to get back to us in support. Happy New Year by the way :-)
James
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9 months 2 weeks ago #8786
by britim
britim created the topic: Worx4X crashing
Using Worx4X the last few months has seen pretty unstable performance.
Whenever I use Worx4X to consolidate a project it crashes.
I think it's now been over a year that I've been able to consolidate a project.
Would greatly appreciate help with this as I'm eating up a lot of storage.
fcpxml and crash log attached.
Brian
Whenever I use Worx4X to consolidate a project it crashes.
I think it's now been over a year that I've been able to consolidate a project.
Would greatly appreciate help with this as I'm eating up a lot of storage.
fcpxml and crash log attached.
Brian
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