Worx4X crashing

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1 month 1 day ago - 1 month 1 day ago #8836 by britim
britim replied the topic: Worx4X crashing
Last input on this.
Just saw that 8.4 apparently has a RED One trim bug that is fixed in 8.5.
Admittedly this would have an impact on me.
Thanks again.

Brian
Last Edit: 1 month 1 day ago by britim.

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1 month 2 days ago #8831 by britim
britim replied the topic: Worx4X crashing
Thank you for the follow up.
Yes RED SDK 8.5 was just released with the new V-Raptor X cameras.
Not sure how much of the update is specific to the new cameras and how it affects Worx4X.
I trust the developers can decide on that.

Brian

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1 month 2 days ago #8829 by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,

Yes 6 days ago :-) will talk to the developers and get back to you.

Yours sincerely

James.



We will look at adding 8.5.0, but it was only released 6 days ago, the last version 8.4.0 is what is built with X2Pro

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1 month 6 days ago #8826 by britim
britim replied the topic: Worx4X crashing
Greatly appreciated James.
Just to update the previous post I made it looks like RED just released a new SDK 8.5,
www.red.com/download/r3d-sdk .

Brian

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1 month 1 week ago #8816 by James Carrick
James Carrick replied the topic: Worx4X crashing
Hi Brian,

We will endeavour to include the latest R3D sdk in the next build of Worx4X, will let you know how we get on.

Yours Sincerely

James.

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1 month 1 week ago #8814 by britim
britim replied the topic: Worx4X crashing
Thank you James.
That would be appreciated.

Enhancing Worx4X to continue even if it encounters
an unexpected clip and listing that clip(s) in a report
could help.

I also see that the latest RED SDK Worx4X supports is 8.0.1 which was released in 2021.


The latest RED SDK is 8.4 from August of 2023 and there was a beta for 8.5 released last month.
www.red.com/download/r3d-sdk-beta

If you need a beta tester i am willing as I do have a lot of long form projects that need to be consolidated and might be a decent test bed.

Thanks again.

Brian

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1 month 1 week ago #8813 by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,

Apologies for the delay, the issue is one of the pieces of r3d media supplied is causing the r3d SDK to fall over, we have to use the r3d SDK to read any / all r3d media.. This essentially causes Worx to fall over as we had not anticipated the r3d SDK doing this. Not sure how long it will take r3d to resolve but in the meantime we can change the code our end at least not to fall over when it experiences the SDK failing.

Will let you know when we have a build to test.

Yours Sincerely

James.

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1 month 2 weeks ago #8804 by britim
britim replied the topic: Worx4X crashing
Thank you for the reply James.
Bumping this thread to see if there are any developments.
Thank you.

Brian

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2 months 9 hours ago #8795 by James Carrick
James Carrick replied the topic: Worx4X crashing
Dear Brian,

Apologies for the delay, most of the development staff have been off and we are waiting for them to get back to us in support. Happy New Year by the way :-)

James
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2 months 1 week ago #8788 by britim
britim replied the topic: Worx4X crashing
I apologize. Just realize this went to the wrong forum topic.

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2 months 1 week ago #8787 by britim
britim replied the topic: Worx4X crashing
I apologize. Just realize this went to the wrong forum topic.

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2 months 1 week ago #8786 by britim
britim created the topic: Worx4X crashing
Using Worx4X the last few months has seen pretty unstable performance.

Whenever I use Worx4X to consolidate a project it crashes.
I think it's now been over a year that I've been able to consolidate a project.
Would greatly appreciate help with this as I'm eating up a lot of storage.

fcpxml and crash log attached.

Brian
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