Track number exceeds number of tracks in asset???

Dear Reality.

Apologies for the late response, not sure why it has occurred and will investigate.

Regarding your issue there are two possibilities.
1, The XML says the clip has for example 4 tracks and 4 tracks are referenced in the XML but the media itself only has 2 tracks.
2, The XML says the clip has for example 2 tracks but 4 tracks are referenced in the XML, we can cope with this provided actual clip does have 4 tracks, however if we cannot parse the clip then we have believe the XML that the clip only has 2 tracks.

Can you check that the clip in question plays ok, can you advise how many tracks it has and would you be able to upload the XML for us to investigate.

Yours sincerely

James

Hello?

Hi, I have a big project that I've broken up into three parts. All three are giving this error when I try to convert them. A different file is reported each time.

Can you please help!

The following fatal errors were found:
Processing element ProjectElement
Processing Audio element
Processing element AudioElement
Extracting audio
Extracting Audio
Processing element SequenceElement
Track number exceeds number of tracks in asset [HAMMER__S001_S001_T003]
Processing element SpineElement
Processing element ClipElement
Processing element GapElement

No AAF file has been generated.
X2Pro Audio Convert 4.0.29

Thanks for your prompt help. We had hoped to be going into the mix with this project today!

David