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6 months 1 week ago #6249 by Daniel Beasley
Daniel Beasley replied the topic: User account
Hi Chris,

To answer your question, X2Pro doesn't have anything like that which could be causing an error at user level.
It sounds a lot like a permissions problem to us. Is the user account it works on an admin?

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6 months 2 weeks ago #6232 by chrismans
chrismans replied the topic: User account
Hi Tim, thanks for responding.
Yeah i took some time to ensure that there was no "sandboxing " occurring and the same media drives are available for both user accounts. I was wondering if X2pro has preference or cache files that could potentially become corrupted at user level?
The Xml form FCPx is on an external drive, it fails on one account so i log into a different account, change nothing and it works. Does not make sense to me

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6 months 2 weeks ago #6229 by TimRobson
TimRobson replied the topic: User account
There is nothing in X2Pro that relies upon user accounts except that the user must have access to all of the media to be able to work so perhaps it is related to that.

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6 months 2 weeks ago #6226 by chrismans
chrismans created the topic: User account
After having multiple fails with creating an .aaf , "Writing AAF file
Getting audio characteristics for asset ........
Failed to open bookmark for asset ......
All media locations have been added and made available.
The minute I log in under a different OS account it creates the .aaf no problem?
Is there any explanation for this? Anything I can do at my end to prevent from happening to log in and out of different accounts to use X2pro?
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