CRM

More
3 weeks 6 days ago #7340 by Daniel Beasley
Daniel Beasley replied the topic: CRM
Hi Morten,

I will send you an email now

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
3 weeks 6 days ago #7339 by MortenSchreyer
MortenSchreyer replied the topic: CRM
Can I respont in the FTP instrugtions mail you sendt med earligere ???

Please Log in or Create an account to join the conversation.

More
3 weeks 6 days ago #7338 by Daniel Beasley
Daniel Beasley replied the topic: CRM
Hi Morten,

Unfortunately we have to use AVFoundation (from Apple) if it cannot open the file then neither can X2Pro. The only work around is to convert the media to a format that AVFoundation is able to read. If you could approach Apple directly and request support for CRM within AVFoundation then they might add support for it. We have requested this ourselves, and the more people that request this, especially customers, the more likely it will happen.

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
3 weeks 6 days ago #7337 by MortenSchreyer
MortenSchreyer replied the topic: CRM
Theres a plugin that allow that...... And CRM are standart canon RAW, Im canon so what you say is that i can not use your software.....

Please Log in or Create an account to join the conversation.

More
4 weeks 6 hours ago #7336 by Daniel Beasley
Daniel Beasley replied the topic: CRM
Hi Morten,

We seem to be unable to import any CRM files into FCPX. Im assuming there is plugins we can install to get it into FCPX, but unfortunely that wont help with getting X2Pro to be able to read it. There isn't much we can do about this because we use Apples AVFoundation and unfortunately AVFoundation doesn't support CRM files. For us to be able to work with Canon files we would need Apple to update AVFoundation with support for Canon files, or for Canon themselves to release an SDK which we could download and build into Worx4 X and X2Pro.

At the moment the only thing we can suggest is to transcode your media, import that into your project and then use X2Pro to get the audio into an AAF.

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 3 days ago #7332 by MortenSchreyer
MortenSchreyer replied the topic: CRM
All ready in the FTP

Please Log in or Create an account to join the conversation.

More
1 month 4 days ago #7331 by TimRobson
TimRobson replied the topic: CRM
Morten,
I have sent you an email with instructions.

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 4 days ago #7330 by MortenSchreyer
MortenSchreyer replied the topic: CRM
Hi James

No .txt file video

And let me have you ftp... Ill send all you aske
Attachments:

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #7311 by James Carrick
James Carrick replied the topic: CRM
Dear Morten,

Apologies but I am a little confused here as the application always writes a .txt file with the same name as the AAF in the location you asked the AAF to be created, its functionality that cannot be enabled or disabled. As you are able to create an AAF then access and rights to the location where the AAF has been created must be ok for the .txt file to be created, which is the only reason I could see it couldn't be created.

When you run the application and ask for the AAF to be created, can you copy the contents of the pop up and post it here (as essentially that is the contents of the .txt file).

Failing all else would you be able to upload one or two pieces of the CRM media and the FCPXML to our ftp site if we forward you privately the details ?

Yours sincerely

James

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 6 days ago #7310 by MortenSchreyer
MortenSchreyer replied the topic: CRM
Hi James

Would love to give you the .txt but its not there.... I have tested with many XML til AAF and no .txt......

I put the CRM in my Video editor, so converting them before is a poor solution. CRM is raw, I would loose a lot of grading data.

Tell me how I can generate the .txt

So we can find a solution

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #7309 by James Carrick
James Carrick replied the topic: CRM
Dear Morten,

Not sure why you wouldn't get a .txt file as one gets created for every AAF creation attempt. However fundamentally it may well be that AV foundation cannot read the CRM files correctly. If this is the case then the CRM files will need to be converted to something AV foundation can read. An example would be to use something like Adobe Media Encoder to transcode the CRM files into some other format, then re-import these clips back into a final cut project.

Yours sincerely

James

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 1 week ago #7307 by MortenSchreyer
MortenSchreyer replied the topic: CRM
Its not there.

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #7305 by TimRobson
TimRobson replied the topic: CRM
THe .txt file should have the same name as the AAF but have a .txt extension and should be in the same location as the AAF

Please Log in or Create an account to join the conversation.

  • MortenSchreyer
  • MortenSchreyer's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 month 1 week ago #7304 by MortenSchreyer
MortenSchreyer replied the topic: CRM
No .txt but i have the made aaf ( the one without audio )

How can i finde or create the generated .txt for you??

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #7301 by Daniel Beasley
Daniel Beasley replied the topic: CRM
When you created the aaf file it should have generated a .txt file alongside it. Would you be able to send that to us as well?

Thanks,

Please Log in or Create an account to join the conversation.

Time to create page: 0.168 seconds
Powered by Kunena Forum