Media on shared storage causes X2Pro to loose connection to the volume

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22 hours 3 minutes ago #7489 by angus.anderson
angus.anderson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Great thanks Tim. I did also look at the authentication of the user logging in and the authentication of the share and they do seem to be the same but will double check at some point by recreating the share.

all the best Angus

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1 day 12 hours ago #7488 by TimRobson
TimRobson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Angus,
thanks for the update and workaround, this sounds like an Apple security thing with access to media locations restricted to only local files. I'll check with Apple and see whether this is expected behaviour.

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1 day 16 hours ago #7487 by angus.anderson
angus.anderson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Hello Tim,

Ok the quick fix is to move the XML off the share point to a local drive then x2pro can parse the media fine that is on the shares.

I did also add x2pro to the access control list for the sharepoint in keychain access, this did not seem to help.

cheers Angus
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4 weeks 1 day ago #7461 by TimRobson
TimRobson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Angus,
if the credentials are different I can see how that could cause problems like the one that you are seeing, AFP isn't capable of multiple user authentication on one connection so re-mapping the drives as the current user may help.

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1 month 3 days ago #7460 by angus.anderson
angus.anderson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Hello Tim,

The OS is High Sierra and the mount is authenticated to the user account and auto mounts at login, (not sure if it's the same credentials).
I'll try the same process on a different client and see if anything has changed.

cheers Angus

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1 month 4 days ago #7459 by TimRobson
TimRobson replied the topic: Media on shared storage causes X2Pro to loose connection to the volume
Angus,
the only thought here is whether there is a security setting problem. We don't often use AFP mounts for testing and I have not yet tested this with Catalina, what version of OSX are you running?
Was the user running the software the same user as the AFP mounts had been connected with?

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1 month 5 days ago #7458 by angus.anderson
angus.anderson created the topic: Media on shared storage causes X2Pro to loose connection to the volume
Hi,
It looks like when X2Pro is trying to analyse media on a shared afp mount there is an os warning that flashes up that the mount is dropped and this repeated until the app is force quitted. This only happens when X2Pro tries to either run the job or when media locations are being verified.
When the media was on a local disk the job ran fine.

Any thoughts? cheers angus

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