X2Pro Unexpectedly Quits after Starting Conversion

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1 month 1 day ago #8180 by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
On another FCP Mac I am able to import the above (1.9) fcpxml successfully. Everything is offline because this Mac doesn't have access to the footage but the project looks correct.

There was one warning after import if this helps diagnose the X2Pro issue:

Your XML was imported with the following warnings.
Depending on the warnings, you may want to modify the XML, then import it again.
Encountered an unexpected value. (/fcpxml[1]/library[1]/event[1]/project[1]/sequence[1]/spine[1]/transition[2])

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1 month 1 day ago #8179 by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
@Naflish, did 4.5.11 work for you?

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1 month 1 day ago - 1 month 1 day ago #8178 by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi James. Tim in support suggested holding the shift key down when pressing Start. It still failed. I did a screen recording to try to see when it failed and it's just after "Adding audio assets to AAF" starts the 3rd file. I emailed it to Tim.

Sys Prefs say the Mac is up to date at 12.3.1. I even updated a handful of Apps that wanted updating (Compressor, Pages, Numbers, GarageBand, iMovie) and rebooted but it still unexpectedly quits.
Last Edit: 1 month 1 day ago by terryb. Reason: more info

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1 month 1 day ago #8177 by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Thank you James. I downloaded 4.5.9 and 4.5.11 but both quit while processing either of fcpxmls I uploaded last night. Help?

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1 month 1 day ago #8173 by Daniel Beasley
Daniel Beasley replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi Naflish,

I will send you a link to access the build.

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1 month 1 day ago #8172 by Naflish
Naflish replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi, im having same problem with 4.5.10. using fcpx 10.6.2 and Big Sur 11.6.4
X2Pro worked ok previously and my other mac that haven't updated is fine.

But would like to have the new beta 4.5.11 for testing.

thank u

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1 month 1 day ago #8171 by James Carrick
James Carrick replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi Terry
I will send you a link for 4.5.11 shortly.
Yours Sincerely
James

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1 month 2 days ago - 1 month 2 days ago #8170 by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
I am experiencing the same issue with v4.5.10. After choosing the destination, then the FCPXML and then clicking Start, the progress dialog appears showing it's Inspecting and gets through a few items and then Unexpectedly Quits.

I deleted X2Pro and then re-downloaded from the AppStore but no change in behavior.

Of course we have a delivery for tomorrow. Can we get a link to the previous version?

Monterey 12.3.1
FCP 10.6.2

Attached are 1.9 and 1.10 fcpxmls and a crash log if it helps the developer.
Attachments:
Last Edit: 1 month 2 days ago by terryb. Reason: adding fcpxmls

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1 month 2 days ago #8169 by James Carrick
James Carrick replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi David and Jionigro

We have just created a new build that has been through testing, I will forward you the details separately.

For reference the issue can be worked around If you did not have an xml loaded in and you go into the Preference menu and then try to close out of it. To confirm this is not an issue if you have not selected an xml beforehand

Yours Sincerely

James

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1 month 3 days ago #8168 by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Going to be really stuck without this for projects that air nationally in the U.S. on a major network by Thursday night.

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1 month 3 days ago #8167 by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Great! Will u send an email notification when it's ready?

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1 month 3 days ago #8166 by Daniel Beasley
Daniel Beasley replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Thank you both for reporting the issue, we have managed to find the cause and there should be an update available on the Appstore soon.

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1 month 3 days ago #8165 by jlonigro
jlonigro replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Will do. It happens after I click start.

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1 month 3 days ago #8164 by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
This happens to me too now suddenly, after working great for 2 years -- except in my case it converts fine, THEN "quits unexpectedly".
Version 4.5.10, FCP 10.5.4.
Do I delete just the app and reload, or delete ALL associated files/folders (sea attachment)?
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1 month 3 days ago #8163 by Daniel Beasley
Daniel Beasley replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Could you trying deleting X2Pro and redownloading it from the Appstore? When you say inspecting the file, is this when X2Pro is opening and selecting the fcpxml or just after you hit start?

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