X2Pro Unexpectedly Quits after Starting Conversion
- James Carrick
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1 year 4 months ago #8181
by James Carrick
James Carrick replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi Terry
Many thanks for that, it looks like we are able to create the same error back in the lab, its with development now and we should have a build to test soon.
Yours Sincerely
James
Many thanks for that, it looks like we are able to create the same error back in the lab, its with development now and we should have a build to test soon.
Yours Sincerely
James
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- terryb
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1 year 4 months ago #8180
by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
On another FCP Mac I am able to import the above (1.9) fcpxml successfully. Everything is offline because this Mac doesn't have access to the footage but the project looks correct.
There was one warning after import if this helps diagnose the X2Pro issue:
Your XML was imported with the following warnings.
Depending on the warnings, you may want to modify the XML, then import it again.
Encountered an unexpected value. (/fcpxml[1]/library[1]/event[1]/project[1]/sequence[1]/spine[1]/transition[2])
There was one warning after import if this helps diagnose the X2Pro issue:
Your XML was imported with the following warnings.
Depending on the warnings, you may want to modify the XML, then import it again.
Encountered an unexpected value. (/fcpxml[1]/library[1]/event[1]/project[1]/sequence[1]/spine[1]/transition[2])
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1 year 5 months ago #8179
by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
@Naflish, did 4.5.11 work for you?
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1 year 5 months ago - 1 year 5 months ago #8178
by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi James. Tim in support suggested holding the shift key down when pressing Start. It still failed. I did a screen recording to try to see when it failed and it's just after "Adding audio assets to AAF" starts the 3rd file. I emailed it to Tim.
Sys Prefs say the Mac is up to date at 12.3.1. I even updated a handful of Apps that wanted updating (Compressor, Pages, Numbers, GarageBand, iMovie) and rebooted but it still unexpectedly quits.
Sys Prefs say the Mac is up to date at 12.3.1. I even updated a handful of Apps that wanted updating (Compressor, Pages, Numbers, GarageBand, iMovie) and rebooted but it still unexpectedly quits.
Last Edit: 1 year 5 months ago by terryb. Reason: more info
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1 year 5 months ago #8177
by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Thank you James. I downloaded 4.5.9 and 4.5.11 but both quit while processing either of fcpxmls I uploaded last night. Help?
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- Daniel Beasley
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1 year 5 months ago #8173
by Daniel Beasley
Daniel Beasley replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi Naflish,
I will send you a link to access the build.
I will send you a link to access the build.
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1 year 5 months ago #8172
by Naflish
Naflish replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi, im having same problem with 4.5.10. using fcpx 10.6.2 and Big Sur 11.6.4
X2Pro worked ok previously and my other mac that haven't updated is fine.
But would like to have the new beta 4.5.11 for testing.
thank u
X2Pro worked ok previously and my other mac that haven't updated is fine.
But would like to have the new beta 4.5.11 for testing.
thank u
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1 year 5 months ago #8171
by James Carrick
James Carrick replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi Terry
I will send you a link for 4.5.11 shortly.
Yours Sincerely
James
I will send you a link for 4.5.11 shortly.
Yours Sincerely
James
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1 year 5 months ago - 1 year 5 months ago #8170
by terryb
terryb replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
I am experiencing the same issue with v4.5.10. After choosing the destination, then the FCPXML and then clicking Start, the progress dialog appears showing it's Inspecting and gets through a few items and then Unexpectedly Quits.
I deleted X2Pro and then re-downloaded from the AppStore but no change in behavior.
Of course we have a delivery for tomorrow. Can we get a link to the previous version?
Monterey 12.3.1
FCP 10.6.2
Attached are 1.9 and 1.10 fcpxmls and a crash log if it helps the developer.
I deleted X2Pro and then re-downloaded from the AppStore but no change in behavior.
Of course we have a delivery for tomorrow. Can we get a link to the previous version?
Monterey 12.3.1
FCP 10.6.2
Attached are 1.9 and 1.10 fcpxmls and a crash log if it helps the developer.
Last Edit: 1 year 5 months ago by terryb. Reason: adding fcpxmls
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1 year 5 months ago #8169
by James Carrick
James Carrick replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Hi David and Jionigro
We have just created a new build that has been through testing, I will forward you the details separately.
For reference the issue can be worked around If you did not have an xml loaded in and you go into the Preference menu and then try to close out of it. To confirm this is not an issue if you have not selected an xml beforehand
Yours Sincerely
James
We have just created a new build that has been through testing, I will forward you the details separately.
For reference the issue can be worked around If you did not have an xml loaded in and you go into the Preference menu and then try to close out of it. To confirm this is not an issue if you have not selected an xml beforehand
Yours Sincerely
James
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1 year 5 months ago #8168
by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Going to be really stuck without this for projects that air nationally in the U.S. on a major network by Thursday night.
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1 year 5 months ago #8167
by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Great! Will u send an email notification when it's ready?
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1 year 5 months ago #8166
by Daniel Beasley
Daniel Beasley replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Thank you both for reporting the issue, we have managed to find the cause and there should be an update available on the Appstore soon.
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- jlonigro
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1 year 5 months ago #8165
by jlonigro
jlonigro replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
Will do. It happens after I click start.
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1 year 5 months ago #8164
by davidmshore@yahoo.com
davidmshore@yahoo.com replied the topic: X2Pro Unexpectedly Quits after Starting Conversion
This happens to me too now suddenly, after working great for 2 years -- except in my case it converts fine, THEN "quits unexpectedly".
Version 4.5.10, FCP 10.5.4.
Do I delete just the app and reload, or delete ALL associated files/folders (sea attachment)?
Version 4.5.10, FCP 10.5.4.
Do I delete just the app and reload, or delete ALL associated files/folders (sea attachment)?
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