Need AAF - Problem with red files

  • Jeremy Norwood
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8 years 3 months ago #4290 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
As i mentioned in my response the last time, the issue that we pinpointed with your FCPXML has been seen previously, and I advised you to report this behavior directly to Apple.
This is an error or bug with FCP X that happens from time to time with some user's XMLs.

What we have done as a workaround to the bug is write an app that looks for the instances where the references are bad and try to adjust the asset listing to match what audio is requested later in the XML. We have seen success with this workaround for individual projects and instances, but it is by no means a completely flawless solution; as we are just going by what the XML references and not by the actual media in the project.

In the case of your XML, it appears that the individual WAV files that make up the audio for your RED files, may not have worked with our workaround app.
The only real solution is to try to go back to each of those files and see if you can re-edit them back into the project timeline.

I apologize for the inconvenience, but the problem is not with X2Pro, but with the XML that X2Pro is trying to convert.

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8 years 3 months ago #4288 by oscarmeier
oscarmeier replied the topic: Need AAF - Problem with red files
There's been a slight tweak to the edit—new fcpxml attached. It'd be great to find a working solution where I don't have to bug you every time we do an export ;)
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8 years 3 months ago #4287 by oscarmeier
oscarmeier replied the topic: Need AAF - Problem with red files
Hey guys—anyone able to help with this? What's the next step to getting a working AAF?

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8 years 3 months ago #4286 by oscarmeier
oscarmeier replied the topic: Need AAF - Problem with red files
Thanks—that file opens and processes properly in X2Pro, but when I open the AAF in the latest version of Logic there are 38 files that throw error messages saying the WAV files are empty. One example is attached.
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8 years 3 months ago #4285 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
Try this one.

File Attachment:

File Name: RangerFINA...pxml.zip
File Size:1,839 KB
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8 years 3 months ago - 8 years 3 months ago #4284 by oscarmeier
oscarmeier replied the topic: Need AAF - Problem with red files
Picking up with a new version of this same project... same problem, same error message. Would you be able to run your script again on the attached XML file?

Error message:

Unable to parse FCP XML file to obtain project information

Details:
Getting asset with Id r22
Unable to find asset with Id r22
Suggestions:
- Ensure that the file is not locked by another application and is readable;
- Ensure that this is a valid FCP XML file from a released version of FCP X;
- Ensure that this is the export of a Project, not of a Library or Event;
- Ensure that this is not an empty project (or that all audio is disabled);

X2Pro Audio Convert 3.0.13
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Last Edit: 8 years 3 months ago by oscarmeier. Reason: added error message

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8 years 5 months ago #4075 by sandy333
sandy333 replied the topic: Need AAF - Problem with red files
Just confirming it works with the sound designer. More soon ...

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8 years 5 months ago #4072 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
In your XML, the asset referenced at "r15" is associated with a file named "A001_C012_0710SU".
That file is listed as having video, but not having audio in the asset listing of the XML.
However, later in the XML it is referenced with audio tracks to be used that have never been mentioned before.

We have seen this previously, and were advised by Apple to have the users to report this behavior directly to them.
This is an error or bug with FCP X that happens from time to time with some user's XMLs.

What we have done as a workaround to the bug is write an app that looks for the instances where the references are bad and look try to adjust the asset listing to match what audio is requested later in the XML. We have seen success with this workaround for individual projects and instances, but it is by no means a completely flawless solution.

I have run the app on your original FCPXML and the edited version now loads in my system.
Give it a go in yours and see if you are able to convert the file now.

Also, please don't forget to supply the information i have given you to Apple, to help get the overall problem resolved.
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8 years 5 months ago #4068 by sandy333
sandy333 replied the topic: Need AAF - Problem with red files
Ok - worked this time.

Just tried to convert the file again. Here is the error message:

Unable to parse FCP XML file to obtain project information


Details:
Getting asset with Id r15
Unable to find asset with Id r15
Suggestions:
- Ensure that the file is not locked by another application and is readable;
- Ensure that this is a valid FCP XML file from a released version of FCP X;
- Ensure that this is the export of a Project, not of a Library or Event;
- Ensure that this is not an empty project (or that all audio is disabled);

X2Pro Audio Convert 3.0.13

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8 years 5 months ago #4065 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
Looks and sounds like your hard disk aren't in the finder listing.
Try this:
  • While in the Finder, go to the "Finder" menu and select "Preferences"
.
  • From the "General" tab, place a check next to "Hard disks" -- this will make your hard drive visible on the Desktop.
  • From the "Sidebar" tab under "Devices" again place a check next to "Hard disks" -- this will put your hard drive in the sidebar of any finder window, and should also add it to "Open", "Save", and "Save As..." dialog sheets (as well as others)

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8 years 5 months ago #4061 by sandy333
sandy333 replied the topic: Need AAF - Problem with red files
Ok when I click on +, under Devices I see only the following:

Remote disc
NR_01b_5TB (external hard drive)
NR_02a_5TB (external hard drive)

See attached screen shot.

File Attachment:

File Name: Screen2copy.pdf
File Size:70 KB
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8 years 5 months ago #4059 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
Open to the Media Locations section of the user preferences in X2Pro. (like you did to provide me a screen capture)
Select the location you have setup and click the "-" (minus) button below.
The click the "+" (plus) button and in the window that appears, there should be a section in your Left hand bar called "Devices".
Look for your Macintosh HD listed in that and select it and then click "Select Folder" in the bottom right.

Let me know how you get along.

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8 years 5 months ago #4057 by sandy333
sandy333 replied the topic: Need AAF - Problem with red files
I don't seem to be able to do that. How can I do that?

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8 years 5 months ago #4056 by Jeremy Norwood
Jeremy Norwood replied the topic: Need AAF - Problem with red files
I believe you may have a few different problems here, but let's fix them as we go along.
Will you set the X2Pro Media Locations to just the Macintosh HD selection.
This will give the permissions to not only the internal drives on your mac, but also the external drives and any network locations you may have mounted on the computer.

Change that and then try converting your project again.

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8 years 5 months ago #4055 by sandy333
sandy333 replied the topic: Need AAF - Problem with red files

File Attachment:

File Name: screen1.pdf
File Size:145 KB


Here is the error message:

Unable to parse FCP XML file to obtain project information


Details:
Getting asset with Id r15
Unable to find asset with Id r15
Suggestions:
- Ensure that the file is not locked by another application and is readable;
- Ensure that this is a valid FCP XML file from a released version of FCP X;
- Ensure that this is the export of a Project, not of a Library or Event;
- Ensure that this is not an empty project (or that all audio is disabled);

X2Pro Audio Convert 3.0.13

Also, the source files are housed on two external hard drives, clearly not included in the attached screen shot. Last week, I tried to change the media locations and the program would not let me select a file. It would be great if I could select a folder, but it will not allow me to do that.
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