Invalid track layout error

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2 years 6 months ago #4487 by James Carrick
James Carrick replied the topic: Invalid track layout error
Dear Erik,

Console is essentially the hardware's logging system, and that is what we want to look at as it will show what is being called at the time of the crash.

If it is not already launched you will need on your Mac to got to the applications folder, and then select utilities and in here is a utility called Console. If you launch it, it will show you that it is logging what is happening on your machine.

The file can get very large, so if you sweep it (little broom icon) it will clear it, and then attempt the conversion, after the failure if you could then copy the text in the Console and forward to us.

Yours Sincerely and many thanks

James

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2 years 6 months ago #4486 by eproulx
eproulx replied the topic: Invalid track layout error
Do you mean the report that it asks me to run when it crashes?

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2 years 6 months ago #4485 by James Carrick
James Carrick replied the topic: Invalid track layout error
Dear Eproulx,

Can you please forward a copy of the Macs console when the failure occurs.

Many thanks.

James.

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2 years 6 months ago - 2 years 6 months ago #4484 by eproulx
eproulx replied the topic: Invalid track layout error
Hi James. Still doing the same thing. It crashes during the "addiing audio data to aaf" phase. See attached screen shots.
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Last Edit: 2 years 6 months ago by eproulx.

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2 years 6 months ago #4481 by James Carrick
James Carrick replied the topic: Invalid track layout error
Dear Eproulx,

The XML goes through here without issue, so would you be able to clear the console, and initiate the transfer again and then forward a copy of the console please.

Many thanks.

James

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2 years 6 months ago #4476 by eproulx
eproulx replied the topic: Invalid track layout error
Well, I tried replacing all the top-layer media with one exported quicktime (instead of the offending Canon files) to see if that would resolve it. Now X2Pro just crashesevery time I try to create an AIF file. (I even updgraded to the non-LE version to see if that would help). New XML and screen shot attached. Can you please help?
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2 years 6 months ago #4473 by eproulx
eproulx replied the topic: Invalid track layout error
The FTP site you sent me wasn't loading. But I replied to your email with a dropbox link that contained that clip.
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2 years 6 months ago #4471 by James Carrick
James Carrick replied the topic: Invalid track layout error
Dear Eproulx,

The XML itself is ok, will pop you a mail as we would like to look at the clip in question that is causing the failure "/G-DRIVE%20PRO%20Thunderbolt/Chamber%20of%20Commerce/C300/CONTENTS/CLIPS001/A005C278_150225U7_CANON.MXF".

Otherwise the workaround as mentioned by CountryMatters may help you.

Yours Sincerely

James

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2 years 6 months ago #4469 by countrymatters
countrymatters replied the topic: Invalid track layout error
In my case, the only thing that worked was to delete each problematic clip one by one, re-export XML and try again until it generated an AAF file properly. Very time consuming and of course you have to be really careful to make sure nothing shifts on the timeline when deleting/replacing clips. Curiously in my case, the clips that caused the problems were all Sony codecs (XDCAMHD) so perhaps there's something weird going on with Long GOP?? I don't know if this helps you but when/if you do find and fix the problem, please post the solution you've found.

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2 years 6 months ago #4468 by eproulx
eproulx replied the topic: Invalid track layout error
Hello. I am also getting this error ("invalid track layout"). So I upgraded to OSX 10.12 and, alas, I am still getting it. I could sure use some help but not sure where to start. Any advice? I've attached the XML in question as well as the error message.

FYI, even when I delete the specific file in question and create another XML, it gives me the same error with another clip.
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2 years 9 months ago - 2 years 9 months ago #4210 by Jeremy Norwood
Jeremy Norwood replied the topic: Invalid track layout error
After investigating and much discussion internally; we are not able to pinpoint an exact change or patch in the new version of OS that resolves the error you are getting on your systems with this XML and the previous version of OS X.

It is our conclusion that the best, and seemingly only, option for your project to be converted is to upgrade your system OS to the latest version.
I know you were looking for a resolution outside of upgrading your Os, but there just does not seem to be one.

Many thanks for your help and patience with us.

  • Please read the forum rules before making a new post.
  • Copy and paste the text from any error message. Please don't post screen grabs of X2Pro error messages.
  • Investigations into issues when converting a project will be faster if you attach your fcpxml file[
  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
[/color]
Last Edit: 2 years 9 months ago by Jeremy Norwood.

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2 years 9 months ago #4190 by countrymatters
countrymatters replied the topic: Invalid track layout error
okay - email with link to download file sent.

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2 years 9 months ago #4187 by Jeremy Norwood
Jeremy Norwood replied the topic: Invalid track layout error
I am not able to reproduce things in the lab here with the FCPXML alone.
Would you be able to provide one or two of these MXF files that are giving this error?
Possibly file "C003C030_1604097I.mxf" or "C004C010_160409W4.mxf"

You can forward a link to them to This email address is being protected from spambots. You need JavaScript enabled to view it. or I can provide you our FTP details to upload them.

Many thanks.

  • Please read the forum rules before making a new post.
  • Copy and paste the text from any error message. Please don't post screen grabs of X2Pro error messages.
  • Investigations into issues when converting a project will be faster if you attach your fcpxml file[
  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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2 years 9 months ago #4184 by countrymatters
countrymatters replied the topic: Invalid track layout error
Okay, here it is...

File Attachment:

File Name: Programme8...pxml.zip
File Size:402 KB
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2 years 9 months ago #4183 by Jeremy Norwood
Jeremy Norwood replied the topic: Invalid track layout error
Try compressing it first and then uploading.

  • Please read the forum rules before making a new post.
  • Copy and paste the text from any error message. Please don't post screen grabs of X2Pro error messages.
  • Investigations into issues when converting a project will be faster if you attach your fcpxml file[
  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
[/color]

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