Invalid track layout error
- James Carrick
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Console is essentially the hardware's logging system, and that is what we want to look at as it will show what is being called at the time of the crash.
If it is not already launched you will need on your Mac to got to the applications folder, and then select utilities and in here is a utility called Console. If you launch it, it will show you that it is logging what is happening on your machine.
The file can get very large, so if you sweep it (little broom icon) it will clear it, and then attempt the conversion, after the failure if you could then copy the text in the Console and forward to us.
Yours Sincerely and many thanks
James
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- eproulx
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- James Carrick
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Can you please forward a copy of the Macs console when the failure occurs.
Many thanks.
James.
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- eproulx
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- James Carrick
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The XML goes through here without issue, so would you be able to clear the console, and initiate the transfer again and then forward a copy of the console please.
Many thanks.
James
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- eproulx
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- eproulx
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- James Carrick
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The XML itself is ok, will pop you a mail as we would like to look at the clip in question that is causing the failure "/G-DRIVE%20PRO%20Thunderbolt/Chamber%20of%20Commerce/C300/CONTENTS/CLIPS001/A005C278_150225U7_CANON.MXF".
Otherwise the workaround as mentioned by CountryMatters may help you.
Yours Sincerely
James
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- countrymatters
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- eproulx
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FYI, even when I delete the specific file in question and create another XML, it gives me the same error with another clip.
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- Jeremy Norwood
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It is our conclusion that the best, and seemingly only, option for your project to be converted is to upgrade your system OS to the latest version.
I know you were looking for a resolution outside of upgrading your Os, but there just does not seem to be one.
Many thanks for your help and patience with us.
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- countrymatters
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- Jeremy Norwood
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Would you be able to provide one or two of these MXF files that are giving this error?
Possibly file "C003C030_1604097I.mxf" or "C004C010_160409W4.mxf"
You can forward a link to them to This email address is being protected from spambots. You need JavaScript enabled to view it. or I can provide you our FTP details to upload them.
Many thanks.
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- countrymatters
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- Jeremy Norwood
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