Error Generating AAF

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2 years 3 months ago #8333 by Philip
Philip replied the topic: Error Generating AAF
volumes/Big Thinker is from the filmmaker HARD drive thanks for the support

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2 years 3 months ago #8332 by Philip
Philip replied the topic: Error Generating AAF
ok i will get back as soon as possible, Thanks

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2 years 3 months ago #8331 by James Carrick
James Carrick replied the topic: Error Generating AAF
Hi Philip
The media we cannot access is in ///Volumes/Big Thinker
You need to add this volume.
Yours Sincerely
James

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2 years 3 months ago #8330 by Philip
Philip replied the topic: Error Generating AAF
or is it because I'm not the filmmaker with all the datas on my pc?

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2 years 3 months ago #8329 by Philip
Philip replied the topic: Error Generating AAF
there i have all the location there's
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2 years 3 months ago - 2 years 3 months ago #8328 by James Carrick
James Carrick replied the topic: Error Generating AAF
Hi Philip
It says it cannot locate the media, if the media exists in the path described then you will need to check in the X2Pro configuration, go to preferences, go to the Media Locations tab and if the volume that the media is located on is not listed here please add it.
If you still have issues, please send screen shots of your X2Pro configuration and the error text if different from the one you originally sent.
Many thanks.
James.
Last Edit: 2 years 3 months ago by James Carrick.

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2 years 3 months ago #8327 by Philip
Philip replied the topic: Error Generating AAF
i gave access the x2pro but still same error

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2 years 3 months ago #8326 by Philip
Philip replied the topic: Error Generating AAF
the volume you mean the file per say? exist and it comes with 5 channels

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2 years 3 months ago #8325 by James Carrick
James Carrick replied the topic: Error Generating AAF
Hi Philip
Does the volume exist in the media locations tab in X2Pro ?
Regs
James

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2 years 3 months ago #8324 by Philip
Philip replied the topic: Error Generating AAF
yes it exists
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2 years 3 months ago #8323 by Philip
Philip replied the topic: Error Generating AAF
one sec, i will check and report back thanks

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2 years 3 months ago #8322 by Philip
Philip replied the topic: Error Generating AAF
one sec, i will check and report back thanks

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2 years 3 months ago #8321 by James Carrick
James Carrick replied the topic: Error Generating AAF
Hi Philip,
Can you check that the file exists in the location.
///Volumes/Big%20Thinker/Eastside%20Footage/Sound%20File%20(Trailer)/14-1-003.WAV
If so can you check in preferences for X2Pro in the Media Locations tab that Big Thinker is added.
Yours Sincerley
James

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2 years 3 months ago #8320 by Philip
Philip replied the topic: Error Generating AAF
that's is the path for it
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2 years 3 months ago #8319 by James Carrick
James Carrick replied the topic: Error Generating AAF
Hi Philip
It is saying it cannot open the media 14-1-003, can you check that we have access to where this media is located. If you are unsure, please attach the fcpxml and we can then tell you the path for it.
Yours Sincerely
James.

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