X2ProLE upgrade (in app purchase) not working
- Graeme Robinson
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- Clive
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It's all sorted now after an online chat with iTunes support! Apparently they made some changes to our account & we then had to wait for 30 minutes before logging in to the app store.
Thanks for your help & enjoy your birthday.
Clive
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- Graeme Robinson
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- Clive
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I haven't but I'll try that next. Also Happy Birthday!
Cheers
Clive
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- Graeme Robinson
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Have you tried contacting iTunes support like the message suggests? If not:
- Go to http://www.apple.com/support/itunes/ww
- Click on your country's flag
- Click on the Contact Support at the bottom of the left-hand column
- Click on Contact iTunes Store Support on the right-hand side of the page
- Click on Purchases, Billing & Redemption
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- Clive
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My card hadn't expired although it does at the end of February. I've just tried another card & that still gives the same error message.
Thanks
Clive
Clive
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- Graeme Robinson
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- Clive
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Thanks for the quick response. I've tried deleting the app & downloading it again but I still get the following error message:
Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/ .
Cheers
Clive
Clive
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- Graeme Robinson
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Can you try deleting the app and downloading it again from the app store?
If that doesn't work, can you please tell me what the exact error message is?
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- Clive
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We are currently using the LE version 2.5.1 & want to upgrade to the full version but the in app purchase fails to complete giving a message that it is unable to complete so can you please let me know how I can get the upgrade to work.
Many thanks
Clive
Clive
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- Graeme Robinson
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Sorry for any inconvenience caused.
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- Graeme Robinson
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I have emailed you directly to help get you up and running with the Pro features.
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- Dominique
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- Dominique
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I'm french so sorry for my poor english
I' buy the upgrading of X2PRO in may and it's work very well
But now i just have the light soft
How it's possible
I have to send some waves to my music editor
How can i do
Please help me
I send you the receipts of itunes store
thx
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- Graeme Robinson
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Do you mean the upgrade isn't working, or do you have a different problem?Dominique wrote: Hello me too my X2PRO not working now
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