destination folder error

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3 years 9 months ago #2211 by wandjina
wandjina replied the topic: destination folder error
Ok, thanks very much.

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3 years 9 months ago #2210 by Forum
Forum replied the topic: destination folder error
This looks like a problem with the operating system, I think that you will need to either do the conversion using your MacBook or get the problem sorted out. Sorry we can't help more.

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3 years 9 months ago #2209 by wandjina
wandjina replied the topic: destination folder error
2.5.1

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3 years 9 months ago #2208 by Forum
Forum replied the topic: destination folder error
The errors in there all suggest that the problem is a security error with your system, the application sandboxing is not being allowed to select folders by the Operating System. This is not an application problem. What version of X2Pro do you have installed?

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3 years 9 months ago #2207 by wandjina
wandjina replied the topic: destination folder error
strange, i'll try it as an pdf
Attachments:

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3 years 9 months ago #2206 by Forum
Forum replied the topic: destination folder error
Still no attachment, was there an error message when you tried to post?

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3 years 9 months ago #2205 by wandjina
wandjina replied the topic: destination folder error
I attached the copy

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3 years 9 months ago #2204 by Forum
Forum replied the topic: destination folder error
Nothing uploaded, did you mean to attach a file?

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3 years 9 months ago #2203 by wandjina
wandjina replied the topic: destination folder error
Okay, this is what I get.

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3 years 9 months ago #2202 by Forum
Forum replied the topic: destination folder error
X2Pro works with all current versions of FCP-X so there should not be a problem running it on your macbook. You should upgrade to the latest X2Pro version from the App store if it is not already the latest. The System console is just that, the system console, built in to OSX, it can be found in Applications>Utilities.

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3 years 9 months ago #2201 by wandjina
wandjina replied the topic: destination folder error
What is running the OSX system console, where do I do that?

I tried X2PRO on my MacBook also and there is does work. Unfortunately, I can not use that because It has a newer version of FCP and they don't work together. So I have to try it from my Mac Pro.

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3 years 9 months ago #2200 by Forum
Forum replied the topic: destination folder error
Run the OSX system console, make sure that you are viewing all messages, clear the display, run X2Pro and try to add the media location and the destination so that you see the error messages and then copy the full text output from the console (File>Save a copy as) and upload the file that it creates.

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3 years 9 months ago #2199 by wandjina
wandjina replied the topic: destination folder error
What do you mean with co,sole log output?

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3 years 9 months ago #2198 by Forum
Forum replied the topic: destination folder error
Can you upload the console log output for when you try to add a media location and a destination folder please?

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3 years 9 months ago #2197 by wandjina
wandjina replied the topic: destination folder error
I'm sorry, but it doesn't work. I per mission to write to the folder. I get the same error warning when I try to add a media directory or a destination folder.
See the attachment.
Thanks,
Erwin
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