destination folder error

Forum
Offline
Administrator

8 years 5 months ago #2210 by Forum

Forum replied the topic: destination folder error

This looks like a problem with the operating system, I think that you will need to either do the conversion using your MacBook or get the problem sorted out. Sorry we can't help more.

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2209 by wandjina

wandjina replied the topic: destination folder error

2.5.1

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2208 by Forum

Forum replied the topic: destination folder error

The errors in there all suggest that the problem is a security error with your system, the application sandboxing is not being allowed to select folders by the Operating System. This is not an application problem. What version of X2Pro do you have installed?

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2207 by wandjina

wandjina replied the topic: destination folder error

strange, i'll try it as an pdf

Attachments:

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2206 by Forum

Forum replied the topic: destination folder error

Still no attachment, was there an error message when you tried to post?

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2205 by wandjina

wandjina replied the topic: destination folder error

I attached the copy

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2204 by Forum

Forum replied the topic: destination folder error

Nothing uploaded, did you mean to attach a file?

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2203 by wandjina

wandjina replied the topic: destination folder error

Okay, this is what I get.

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2202 by Forum

Forum replied the topic: destination folder error

X2Pro works with all current versions of FCP-X so there should not be a problem running it on your macbook. You should upgrade to the latest X2Pro version from the App store if it is not already the latest. The System console is just that, the system console, built in to OSX, it can be found in Applications>Utilities.

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2201 by wandjina

wandjina replied the topic: destination folder error

What is running the OSX system console, where do I do that?

I tried X2PRO on my MacBook also and there is does work. Unfortunately, I can not use that because It has a newer version of FCP and they don't work together. So I have to try it from my Mac Pro.

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2200 by Forum

Forum replied the topic: destination folder error

Run the OSX system console, make sure that you are viewing all messages, clear the display, run X2Pro and try to add the media location and the destination so that you see the error messages and then copy the full text output from the console (File>Save a copy as) and upload the file that it creates.

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2199 by wandjina

wandjina replied the topic: destination folder error

What do you mean with co,sole log output?

Please Log in or Create an account to join the conversation.

Forum
Offline
Administrator

8 years 5 months ago #2198 by Forum

Forum replied the topic: destination folder error

Can you upload the console log output for when you try to add a media location and a destination folder please?

X2Pro Support

Please Log in or Create an account to join the conversation.

wandjina
Topic Author
Offline
Fresh Boarder

8 years 5 months ago #2197 by wandjina

wandjina replied the topic: destination folder error

I'm sorry, but it doesn't work. I per mission to write to the folder. I get the same error warning when I try to add a media directory or a destination folder.
See the attachment.
Thanks,
Erwin

Attachments:

Please Log in or Create an account to join the conversation.

Jeremy Norwood
Visitor

8 years 5 months ago #2192 by Jeremy Norwood

Jeremy Norwood replied the topic: destination folder error

Hello,

Does your user have permissions to write to the folder that you are trying to select as your destination folder?
If so, then can you try to select the folder again using the "Browse..." button inside the X2Pro application window?
If you get an error again, take a screen capture of the error and open the Mac Console and copy and send to me any of the details from around the time of the error for the X2Pro application that is in the log.

Please Log in or Create an account to join the conversation.

Time to create page: 0.169 seconds