Unable tp parse FCP XML file - New Problem

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3 years 2 months ago #3139 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
Dave,

I just wanted to follow-up with you and see if you had upgraded to the new version and how it was working for you.

I will be closing the support ticket that we have for your original issue, and can re-open it if you are still have problems with the new version.

Please let us know and many thanks.

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  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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3 years 3 months ago - 3 years 3 months ago #3047 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
Dave,

My apologies for the delay and for your continued struggles.
The Mac App store has the updated version of X2Pro on it.

Please let us know if that resolve your problems, please.

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  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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Last Edit: 3 years 3 months ago by Jeremy Norwood.

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3 years 3 months ago #3035 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - New Problem
Jeremy,

I have all but given up. It's been frustrating. Having said that, how does one upgrade to 3.0.5?

Best Regards,

Dave O.

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3 years 3 months ago #3024 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
Dave,

Do you still have problems with X2Pro and/or have you been able to upgrade to the 3.0.5 version and use it?
Please let us know if you are still seeing problems with the application.

Many thanks.

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  • Investigations into issues when converting a project will be faster if you attach your fcpxml file[
  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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3 years 4 months ago #2571 by Graeme Robinson
Graeme Robinson replied the topic: Unable tp parse FCP XML file - New Problem
Yes, you can install Quicktime Player 7 on your Mac and keep Quicktime Player X too, it won't overwrite it or remove it or anything.

Is the file (DSC_0039 (fcp1).mov) on an NTFS formatted drive (G-DRIVE 2 TB)?

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  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation

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3 years 4 months ago #2569 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - New Problem
Can you run the two versions on the same Mac?

I can provide the file. I'll send you an e-mail to obtain access to the ftp site.

Best Regards,

Dave O.

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3 years 4 months ago #2567 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
QuickTime Player 10 and FCP X use Apple's AudioFoundation framework to play media files, but QuickTime Player 7 and X2Pro use Apple's QTKit framework. It's likely that AudioFoundation can cope with this file, but QTKit can't which is why I suggested trying it in QuickTime Player 7 (which is still available for download from Apple even if your system already has QuickTime 10 installed.)

The X2Pro development team are working on changing from QTKit to AVFoundation, so the next update may be able to handle this type of file.

It would be nice to get the file from you if at all possible to test with in our lab against the newly developed software.
Could you provide that file to us, please?

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  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
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3 years 4 months ago #2565 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - New Problem
The path is below --

[/Volumes/G-DRIVE 2 TB/Valentines Day/valentines day video files/Dup video files/DSC_0039 (fcp1).mov]

I can play this file (like all the others) with Quicktime 10.2. This file is in the same directory as all the others, and they have been working fine.

Best Regards,

Dave O.

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3 years 4 months ago #2563 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
The file path after the "Suggestions:" part of the error message, can you copy that and paste it into the forum message and then check to see if you can browse to that file and play it using QT 7.

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  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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3 years 4 months ago #2559 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - New Problem
As requested, the error is attached.

Thanks.

Best Regards,

Dave O.
Attachments:

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3 years 4 months ago #2557 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - New Problem
could you post the error message you receive in X2Pro, please?

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  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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3 years 4 months ago #2555 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - New Problem
So, I've been getting X2pro to start the conversion, but it stops 3/4 of the way through at the file DSC_0039 (fcp1). I'm thinking the problem may have to do with the fact there is a DSC_0039 and a DSC_0039 (fcp1), but the "clip name" in the xml is DSC_0039 for both. Any thoughts?

Best Regards,

Dave O.

If you need the fcpxml again, let me know.

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3 years 5 months ago #2475 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - (Another) New Problem
I meant for you to remove the file from the project timeline and re-export the XML and see if the file passes through after that.

In regards to supplying the media, could you send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact details and I can supply you with credentials to our FTP site.

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3 years 5 months ago #2469 by dondusko
dondusko replied the topic: Unable tp parse FCP XML file - (Another) New Problem
Jeremy,

Do you mean to remove the file from its directory or remove it from the xml?

I tried to attach the file, but it's too large. Is there another way to get it to you?

Dave O.

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3 years 5 months ago #2468 by Jeremy Norwood
Jeremy Norwood replied the topic: Unable tp parse FCP XML file - (Another) New Problem
Could you provide us with the file "DSC_0020.mov"?
Alternately, if the clip isn't essential to the audio editing, you may can try removing the clip and export the XMl and see if that works in X2Pro.

Thanks.

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  • Investigations into issues when converting a project will be faster if you attach your fcpxml file[
  • If you are having trouble with X2Pro's "Media Locations" or the app sandbox, please read this explanation and guide for help.
  • If you seeing the error message "not a WAV file or too many audio channels", please read this explanation .
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