Audio extractor error

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5 years 1 week ago #1579 by Graeme Robinson
Graeme Robinson replied the topic: Audio extractor error

Graeme Robinson wrote: It would be great if you could confirm that the file name that has been truncated in the error message is an MTS file?

No need to confirm this now that you have attached your FCPXML. I can see that it is indeed an MTS file called 00045.MTS.

I'll keep you updated with any progress on MTS file support in X2Pro

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5 years 1 week ago #1578 by Graeme Robinson
Graeme Robinson replied the topic: Audio extractor error

Tomatosound wrote: I think the problem comes from MTS files. These files have been converted by FCPX but the converted MOV file is in a folder one the same disk as the MTS files and I guess X2PRO sees MTS files before MOV files. Do you think it could be the problem ?


Yes, I think that's exactly the problem; At the moment X2Pro doesn't work with MTS files (you are the second person to report this issue) and we are looking into how we can support them.

The mov file is probably a proxy or optimised file used when editing in FCP X, but the fcpxml will still point to the original clip so that is what X2Pro tries to use.

It would be great if you could confirm that the file name that has been truncated in the error message is an MTS file?

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5 years 1 week ago #1577 by Tomatosound
Tomatosound replied the topic: Audio extractor error
And here is the FCPXML file...

File Attachment:

File Name: Montage017...s.fcpxml
File Size:1,176 KB
Attachments:

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5 years 1 week ago #1575 by Tomatosound
Tomatosound replied the topic: Audio extractor error
Hi Graeme,

Thank you for your reply. My client will be at the studio this afternoon with its computer and then I'll be able to copy the complete message, the one I sent is the one he sent to me.
I think the problem comes from MTS files. These files have been converted by FCPX but the converted MOV file is in a folder one the same disk as the MTS files and I guess X2PRO sees MTS files before MOV files. Do you think it could be the problem ?

Best wishes,

Fred

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5 years 1 week ago #1574 by Graeme Robinson
Graeme Robinson replied the topic: Audio extractor error
Hi Fred,

The screen grab has truncated some of the text. Please copy/paste the text from the error message.

It would also be useful if you were able to attach your fcpxml

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5 years 1 week ago #1571 by Tomatosound
Tomatosound created the topic: Audio extractor error
Hello,

We have an error converting with X2PRO. Any help would be great.

I have linked a copy of the error message.

Best wishes,

Fred
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