PRO TOOLS sync problem
- Daniel Beasley
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I hope you manage to sort everything out and it isn't too much hassle for you.
If you ever have any trouble with X2Pro we are happy to help :)
All best,
Daniel
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- Cynical Smile
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I'll let them know.
I really really really appreciate the time. I won't use any other NLE and it's a bit frustrating when one part of the chain seems to be broken. Especially when you're the 'black sheep' of the post-production world with FCPX, like myself.
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- Daniel Beasley
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I managed to open the files in FCP X and everything appeared fine there. Exporting with X2Pro 4.0.32 worked completely fine with no errors or warnings and Pro Tools opened everything just fine. I then imported the .mp4 you used to compare it (see screenshot attached) and all the audio appears to be synced perfectly. The audio starts and stops at the same time as it does in FCP X.
Like Angus suggested, it is likely to be the version of Pro Tools that you are using that is causing the issue as I could not see your issue with Pro Tools 12.8.1. Is it possible for you to to update or use PT 12 and see if you still see the issue?
Regards,
Daniel
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- angus.anderson
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We have also been sending AAF's to post houses for years and in quite a few cases it has been the version on PT that has had a bug. I would suggest that they try the AAF in PT 12 this is especially the case with mixed sample rates.
cheers angus
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- Cynical Smile
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Did you receive the file?
Have a chance to check anything out?
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- Cynical Smile
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Do you see it?
It was 21GB so it took a while but I think it went up?
It's called 'GENERATIONS_TAIPEI_v4_AUDIO_TEST_3_ASSETS.zip'
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- Daniel Beasley
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This page tells you how to do it if needed: https://support.apple.com/kb/PH26154?viewlocale=en_EG&locale=en_EGhttps://support.apple.com/kb/PH26154?viewlocale=en_EG&locale=en_EG
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- Cynical Smile
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I can manually select the files if necessary, but it should contain all the media when I export it as its own Library.
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- Cynical Smile
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I'm assuming you have my email already but if you don't:
This email address is being protected from spambots. You need JavaScript enabled to view it.
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- Daniel Beasley
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- Cynical Smile
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I'll organize it together now. I imagine it'll be a lot of data.
Please send your FTP info so I have that as an option.
Thank you!
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- Daniel Beasley
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Thanks,
Daniel
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- Cynical Smile
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- Daniel Beasley
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Another test sounds good to me. Would it be possible for you to send all of the media for us to look at as a whole?
The media in question:
[file:///Volumes/GENERATIONS_2017_3/GENERATIONS_17/GENERATIONS_17_POST/GENERATIONS_17_EDITORIAL/GENERATIONS_17_ASSETS/GENERATIONS_MUSIC_DATA/GENE%20wav/10_ALL%20FOR%20YOU/AllForYou%5BDOI%5D_Instrumental_OR.wav]
[file:///Volumes/GENERATIONS_2017_3/GENERATIONS_17/GENERATIONS_17_POST/GENERATIONS_17_EDITORIAL/GENERATIONS_17_ASSETS/2pop.wav]
[file:///Volumes/GENERATIONS_2017_3/GENERATIONS_17/GENERATIONS_17_POST/GENERATIONS_17_EDITORIAL/GENERATIONS_17_ASSETS/GENERATIONS_17_FOOTAGE/0518_TAIPEI/0518_TAIPEI_DAICHI/MVI_8691.mov]
/0518_TAIPEI/0518_TAIPEI_DAICHI/MVI_8614.mov]
/0516_TAIPEI/0516_TAIPEI_DAICHI/MVI_8019.mov]
[/0518_TAIPEI/0518_TAIPEI_DAICHI/MVI_8616.mov]
/0518_TAIPEI/0518_TAIPEI_KOBAYASHI/%200518_TAIPEI_KOBAYASHI_7D/145A8807.mov]
/0516_TAIPEI/0516_TAIPEI_KOBAYASHI/145A8435.mov]
/0518_TAIPEI/0518_TAIPEI_KOBAYASHI/%200518_TAIPEI_KOBAYASHI_7D/145A8812.mov]
/0516_TAIPEI/0516_TAIPEI_KOBAYASHI/145A8431.mov]
0518_TAIPEI/0518_TAIPEI_KOBAYASHI/%200518_TAIPEI_KOBAYASHI_7D/145A8806.mov]
/0516_TAIPEI/0516_TAIPEI_DAICHI/MVI_8029.mov]
/0517_TAIPEI/0517_TAIPEI_KOBAYASHI/0517_TAIPEI_KOBAYASHI_R1/145A8473.mov]
/0516_TAIPEI/0516_TAIPEI_DAICHI/MVI_8020.mov]
/0518_TAIPEI/0518_TAIPEI_DAICHI/MVI_8655.mov]
/0516_TAIPEI/0516_TAIPEI_KOBAYASHI/145A8425.mov]
/0516_TAIPEI/0516_TAIPEI_DAICHI/MVI_8025.mov]
/0516_TAIPEI_DAICHI/MVI_8021.mov]
/0518_TAIPEI/0518_TAIPEI_DAICHI/MVI_8627.mov]
/0516_TAIPEI_DAICHI/MVI_8026.mov]
/0518_TAIPEI_DAICHI/MVI_8631.mov]
I can email you the details of our FTP server to upload onto there, unless you would prefer to use your own way (like previous).
Thanks,
Daniel
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- Daniel Beasley
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That would be most helpful.
Thank you,
Daniel
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