Fatal error

More
9 months 2 weeks ago #6892 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
Glad to hear it appears to have worked!

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6891 by gcroos
gcroos replied the topic: Fatal error
Thank you - looks as though this has worked - I will see what the sound engineer says but meanwhile thank you and hopefully its all done!

cheers

Graham
The following user(s) said Thank You: Daniel Beasley

Please Log in or Create an account to join the conversation.

More
9 months 2 weeks ago #6890 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
In the X2Pro preferences (CMD + ,) if you go to the Media Handling tab and under Handling media errors select "Generate a warning and continue creating an AAF file" you should then be able to create an AAF file.

It will then display it had an issue with "ring gillian audio" but you can ignore that message, the AAF will be created but won't contain any audio from "ring gillian audio". Apologies this is taking a long time to find a fix for you, hopefully this one works for you.

Regards,

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6889 by gcroos
gcroos replied the topic: Fatal error
Yes I did make a new XML file and that is what was reported

I have just closed down FCPX and reopened and made another XML file to be sure and got exactly the same

I have also double checked and there is no ring gillian file to be found since deleting

so why it is still referencing it I don't know.

I appreciate this is frustrating and I am grateful for your time
Attachments:

Please Log in or Create an account to join the conversation.

More
9 months 2 weeks ago #6888 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
The error in your screenshots is because it is looking for "ring gillian audio" and cannot find it, it is looking for it because it is being used in that specifc FCPXML you are putting in X2Pro.

If you have just removed where "ring gillian audio" is being used in Final Cut you will need to export a new XML. Any changes made in FCPX will require you exporting a new XML so all of the paths and information of clips etc. are updated.

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6887 by gcroos
gcroos replied the topic: Fatal error
Hello,

the issue is not, i think, with the media locations.



As I have said a couple of times all the media in use is contained in the FCPX library on an external hard drive

The only way to add this location is by clicking on the external hard drive as the media location.

All libraries, events and projects are stored under the FCPX icon and clicking on the icon merely opens up the app with its associated libraries, events and projects.

Therefore I cannot add a media location other than the hard drive.

The file it is sticking on "ring gillian audio" is not being used in the project I wish to export to AAF.

Nor is it referencing that file in any way - that file is a redundant file generated during a previous edit which I have now deleted as it has no bearing on the project - and indeed to confirm this - the project plays without this file being present in any way in the library.

So now I have deleted it but I am still getting the attached information.

Ticking the trim box makes no difference ( I have set the trim to 5 seconds as requested by the sound engineer)

Is it possible to speak to someone by telephone to see if this problem can be rectified?

Otherwise I have bought your software which does not work for me.

Many thanks
Attachments:

Please Log in or Create an account to join the conversation.

More
9 months 2 weeks ago #6886 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
Since you're able to get to that error message you shouldn't have an issue with the media locations anymore?

Another thing worth checking is do you have the "Trim embedded audio" option ticked (just above the start button)?

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6885 by gcroos
gcroos replied the topic: Fatal error
AShby's Odyssey is the name of the overall project

there have been various cuts, rough cuts and different cuts under many different names within the overall library Ashby's Odyssey which is also the title of the documentary.

the December pre polish is the name of the final project which is ready for grading and balancing.

whatever I do i get the same results - i.e no AAF so I am unsure why you are able to read it OK

so although you might not get inaccessible media locations - I do on my mac. Really odd.

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6884 by gcroos
gcroos replied the topic: Fatal error
ok - whatever I do I get the same see attachment

What needs to happen for it to work
Attachments:

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6883 by gcroos
gcroos replied the topic: Fatal error
Can you just talk me through what I need to do please in a simple way?

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6882 by gcroos
gcroos replied the topic: Fatal error
ok I cant even remember what the fixed.xml was - I tried it on my other iMac in Sheffield working over holidays to get it finished to export the AAF

I know I tried using your site or one about your site to get a 'fixed' xml

All I know - an I had tried this about 20 times now is I cannot export the AAF

so are you now saying I need to try the fixed XML again?


I just want to export the AAF on Ashby's Odyssey - I am very frustrated and Don't know what I am doing wrong. I have closed the project down - reopen it - added the gillian ring thing on medium locations under the ext Hard drive - everything and it still will not work - why is this?
I am so behind work wise -
what is the problem?

Please Log in or Create an account to join the conversation.

More
9 months 2 weeks ago #6881 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
Does the xml you sent us have the same media location problems as the DEC PRE POLISH_fixed.xml you used for the screenshot?

I ask because in the xml that you sent us, I don't get those inaccessible media locations. The only ones I can see are all on Asby's Odyssey.

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6880 by gcroos
gcroos replied the topic: Fatal error
here

File Attachment:

File Name: DECPREPOLISH.fcpxml
File Size:2,011 KB
Attachments:

Please Log in or Create an account to join the conversation.

  • gcroos
  • gcroos's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
9 months 2 weeks ago #6878 by gcroos
gcroos replied the topic: Fatal error

Attachment not found

Attachment not found

Please Log in or Create an account to join the conversation.

More
9 months 2 weeks ago #6876 by Daniel Beasley
Daniel Beasley replied the topic: Fatal error
Instead of a quick reply, under action there is the "reply" option which should give you the option to add an attachment to your message.

Please Log in or Create an account to join the conversation.

Time to create page: 0.324 seconds
Powered by Kunena Forum